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Member Engagement Lead - Manchester, United Kingdom - RICS

RICS

Verified Company

Manchester, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Vacancy Name Member Engagement Lead

Country United Kingdom

Office Location Manchester, Leeds or Newcastle

Job Purpose

Please note, you will be required to travel and cover the North region therefore a car and clean driving license is essential.

Key Achievements & Responsibilities

Gather and provide strategic insight to central teams regarding product and service demands from members
Work collaboratively with other Member Engagement Leads to drive and deliver a blended communication and engagement plan aimed at engaging RICS professionals, key stakeholders and other industry related professionals.
Manage the relationship with the Regional and National Boards ensuring activities and objectives are aligned to the RICS Corporate Goals
Work with the Corporate Communications and Global Engagement teams to ensure a regular flow of information is shared with, and consumed by, Members in each of their markets.
Work with the Public Affairs and Thought Leadership teams to ensure members are aware of and are connected to our influencing and advocacy work.
Support the delivery of the RICS UK Awards by managing a selected group of UK judges and manage the process of identifying regional award winners
Respond to all enquiries from RICS Professionals within your region and use the matrix structure effectively to identify colleagues who can support you and the member
Identify opportunities to implement new ways of building member engagement and work with the relevant functional leadership teams across the organisation to execute those ideas

Expected Outcomes
- #1 Success Measure = Rising Member Engagement scores across the market, as measured by Member Engagement Corporate Objective and other lead indicators

Clear marketspecific member engagement plans that can be shared with and are committed to by relevant stakeholders across the matrix structure
Coordination and delivery of action plans by teams from respective horizontals of the matrix structure to deliver total member engagement solutions specific to each market

Experience Required

Ability to assess and distil market insight and formulate strategic plans based on that insight
Exceptional communication and presentation skills and ability to instil confidence in senior stakeholders
Innovative and creative approach to problem solving
Relevant market knowledge relating to industry, culture, economy
Strong knowledge of the directorate activities across RICS
Highly developed strategic influencing skills, with the ability to drive solutions and service deliverables through others
Strong EQ / people skills, natural collaborator
Demonstrable evidence of building and developing strong, trusted relationships, internally and externally
Excellent skills in identifying innovative, solutionbased propositions to deliver high impact results
Able to communicate effectively in writing, orally and with strong presentation and influential skills
Demonstrate ability to operate in a matrix structure and international environment
Confident and motivated selfstarter with a flexible and agile approach
Demonstrable track record of personal development in a high challenge high support environment
Line management experience desirable

Additional Information
Who Are We?

As a globally recognised professional body, everything we do is designed to effect positive change in the built and natural environments.

Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.

Our work with others provides a foundation for confident markets, pioneers better places to live and work and is a force for positive social impact.

With over 134,000 highly qualified trainees and professionals, and offices in every significant financial market, we are ideally placed to influence policy and embed our standards within local marketplaces in order to protect consumers and businesses.

In doing so, we can innovate and progress the development of spaces and places so they are fit for future generations, in addition to the challenges faced in the present.

Benefits