Operations and Admin Assistant - Hoddesdon, United Kingdom - Complete HGV Solutions Ltd

Complete HGV Solutions Ltd
Complete HGV Solutions Ltd
Verified Company
Hoddesdon, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Complete HGV Solutions Group is an award-winning commercial vehicle repair bodyshop.

We work with all the major UK insurers and numerous blue chip businesses, to keep their cars, vans and trucks on the road.

We are looking for an Transport Logistic Planner to join our growing support team at the head office in Hoddesdon.


The team work hard in a very fast paced industry to make sure that the customer is always happy with the repairs to their vehicle.

It is a fun and friendly team who work closely to ensure that the jobs are carried out thoroughly.

Office Hours 7am - 4pm Mon-Fri

Salary is based on experience

The Role
-
Responsibilities

  • Evaluate and assess best route for delivering and collecting customer vehicles bearing in mind cost implications of logistics and customer service and instruct drivers accordingly.
  • Book in collections and deliveries using our in house system
  • At the end of each day manage and report all failed collections.
  • Ensure that drivers are informed of lorry inspection date and time, liaise with other departments to ensure the smooth running of this.
  • Complete a daily update of drivers/rounds (Including breakdowns/driver problems) and advise the General Manager
  • Implement a new route planner and tracking system
  • Initial contact in dealing with the collection of information from drivers for the notification of damage
  • Continually review all administrative processes and systems in place and to assist with any proposals for improvements required.
  • Prepare the weekly driver working rota to ensure necessary cover to fulfil deliveries and collections including Saturday working for the drivers and advise the General Manager accordingly.
  • Ensure vehicle daily checks are carried out by drivers and that each vehicle is kept clean and tidy by drivers.
  • Carry out any other required tasks by the General Manager
  • Coordinating and updating all delivery schedules
  • Liaising closely with customers with regards to delivery ETA's/scheduling etc
  • Experience in a similar role preferable

Job Types:
Full-time, Permanent


Salary:
£25,000.00-£30,000.00 per year


Schedule:

  • Day shift

Work Location:
One location


Reference ID:
LP210223
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