Aftersales Advisor - Reading, United Kingdom - Calibre Candidates

Calibre Candidates

Verified Company

Reading, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Overview

Great opportunity for an Aftersales Advisor to join the fast-paced Service and Repairs team of a successful automotive company in Reading.

This is a varied and busy role, providing quality customer service to advise on bookings and assess customer vehicle claims.

Great company discounts offered in addition to competitive salary.

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Responsibilities‍

Liaising with customers and appointed garages regarding servicing, MOTs and repairs
Selecting garages to carry out work and agreeing cover for claims
Assessing garages diagnosis for repair work, ensuring labour and parts prices are reasonable
Regularly updating and advising customers on bookings and warranty issues
Resolving any issues or complaints as positively as possible
Maintaining a high standard of customer service

Requirements‍

Previous customer service experience either within a garage or office environment
Good knowledge of vehicle parts
Any experience of vehicle warranty/insurance claims would be highly advantageous
Friendly and polite telephone manner
Confident computer skills and strong attention to detail
Able to work well under pressure

If you think you are suitable for this role, then please click 'APPLY' now‍‍‍‍

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Recruitment Note:
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