Aftersales Advisor - Reading, United Kingdom - Calibre Candidates

Calibre Candidates
Calibre Candidates
Verified Company
Reading, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Overview

Great opportunity for an Aftersales Advisor to join the fast-paced Service and Repairs team of a successful automotive company in Reading.

This is a varied and busy role, providing quality customer service to advise on bookings and assess customer vehicle claims.

Great company discounts offered in addition to competitive salary.

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Responsibilities‍

  • Liaising with customers and appointed garages regarding servicing, MOTs and repairs
  • Selecting garages to carry out work and agreeing cover for claims
  • Assessing garages diagnosis for repair work, ensuring labour and parts prices are reasonable
  • Regularly updating and advising customers on bookings and warranty issues
  • Resolving any issues or complaints as positively as possible
  • Maintaining a high standard of customer service

Requirements‍

  • Previous customer service experience either within a garage or office environment
  • Good knowledge of vehicle parts
  • Any experience of vehicle warranty/insurance claims would be highly advantageous
  • Friendly and polite telephone manner
  • Confident computer skills and strong attention to detail
  • Able to work well under pressure

If you think you are suitable for this role, then please click 'APPLY' now‍‍‍‍

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Recruitment Note:
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