Bodyshop Vehicle Damage Assessor/estimator - Leeds, United Kingdom - D. M. Keith

D. M. Keith

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bodyshop Vehicle Damage Assessor / Estimator

This is a fabulous opportunity to join a family run business in the AM top 100 and represent one of our fantastic manufacturer partners.

We are looking for ambitious and driven individuals who are passionate in providing world class customer service. We live by the mantra that we have one standard and it is world class.

About the Business
Our business started over 60 years ago and has been in the same family ever since.

From our very humble beginnings, we have grown to be in the top 100 car dealers in the country, with an ambition to be in the top 50 very soon.

Across our 16 businesses we have a stable workforce of over 400 people, many of whom have been with us for years.

We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude.

Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we're often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family and Fearless, you'll fit in well here and we'd like to hear from you.

We offer manufacture training for product knowledge to give you the technical skills you need, and we work with our own world class sales trainer who will give you everything you need to be a "top one percenter".

We'll expect you to work hard but in return we'll offer you an industry leading package, flexible working hours and a real opportunity to progress: we prefer to promote from within and you will see this in every one of our sites.

You must possess an outrageous ambition to want to be the best and you won't let anyone stop you.

Exciting times are ahead.

We are about to embark on a large investment into our bodyshop facilities aimed at expanding our capacity and capabilities.

About You

The successful applicant will be responsible for creating accurate repair assessments in line with current repair methodology, ensuring they are fair, cost effective and fully justified.

We're looking for someone who has strong rapport and relationship building skills; being able to confidently liaise with engineers, customers and other members of the Bodyshop department and the company on a whole.

The right fit for this role will be assured in their assessments, working diligently at all times.

As a Bodyshop Vehicle Damage Assessor you will be highly organised, with a keen eye for detail.

The right person will be able to give a variety of different tasks their attention and complete them to D M Keith standards.

We're looking for someone who is quick thinking and adaptable to change, striving to always provide world class customer service.

Your duties will include, but not be limited to:
Creating accurate 'right first time' repair assessments

Having a good working knowledge of Audatex and Repair Methods.

Being pro-active in identifying and implementing effective working processes

You will have high standards of customer service, be a positive and effective communicator and be able to consistently adhere to strict processes.

You will be liaising with internal and external customers, work providers and your Bodyshop team maximising the performance of all aspects of the job.

This is a busy but rewarding role, requiring a committed and reliable work ethic, alongside a desire to enjoy the role and work within a great team.

Customer care is key to our operations and demonstrating great awareness in this area is essential.

What we offer:

30 days annual leave inclusive of 8 bank holidays.

Preferential rates for servicing and repairs on your family and friend's cars

A workplace pension scheme

If you have worked in retail previously, you will be glad to know we close Easter Sunday, Christmas day, Boxing day and New Years Day.

Industry

Automotive
***Work Experience

4-5 years
***Salary

£38,000 to £42,000 OTE
***City

Leeds
***Province

West Yorkshire
***Country

United Kingdom
***Postal Code

**LS10