Security Service Desk Administrator/co-ordinator - London, United Kingdom - Balthorne Security Solutions

Description

Due to continued growth, Balthorne Security are currently looking for an experienced service desk administrator/co-ordinator to join our fast-paced office in North West London.

The role:

• Using our CRM system to create new jobs, clients and sites.
• Schedule reoccurring service and maintenance jobs.
• Liaise with engineers throughout the day to proactively manage their changing schedules based on callouts and project requirements.
• Check jobcards of completed jobs ready to be sent to clients and follow up with engineers to ensure all relevant information is relayed to the client.
• Create quotes for remedial works including sourcing parts from suppliers and liaising with engineers to quote for the correct works.
• Manage stock including ordering from suppliers, checking in deliveries, and picking and packing stock to create kits for upcoming jobs.

Person specification:

• Excellent communication skills both written and over the phone
• Great problemsolving skills
• Highly organised
• Dynamic
• Good knowledge of MS Office and be a competent IT user
• Able to manage own workload with the ability to prioritise tasks
• Pre

- exiting experience and knowledge of security services, facilities management or property management would be desirable but not essential?

If you are looking for a new full time position and are based near NW2 in North London, we would like to speak to you.

Job Types:
Full-time, Permanent


Salary:
£25,000.00-£30,000.00 per year


Benefits:

• Casual dress
• Onsite parking

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• London, NW2 6EW: reliably commute or plan to relocate before starting work (required)

Language:

• English (required)

Work Location:
One location

Application deadline: 10/02/2023


Reference ID:
ASC23