Licensing Technical Support Officer - Oldham, United Kingdom - Sir Robert Peacock House

Description

Environment
***- Trading Standards


Sir Robert Peacock House
***Place & Economic Growth

Public Protection - Licensing Service


Ref:
G3/OL-92945


Contract:
Permanent


Salary:
£23,893 - £25,979 per annum (Grade 3)


Hours: 36.66 per week


Based:
Sir Robert Peacock House, Vulcan Street, Oldham, OL1 4LA


Closing Date:
Sunday 26th May 2024


Shortlisting & Interview Dates:
TBC.

Job Description & Person


Role Overview:

To provide technical support to the licensing team, covering the broad range of licensing functions, providing advice and guidance to applicants utilising knowledge of the licensing regime and various policies.

Key Responsibilities:

• Liaise with members of the public and other key stakeholders including but not limited to Elected Members, Greater Manchester Police, Greater Manchester Fire & Rescue Service and others.
• Manage own workload and prioritise work in line with statutory timeframes laid out in licensing legislation. Be able to adapt and change direction quickly from one area of licensing to another in line with service demands and workload received.

Key Requirements:

To succeed in this role, you will need as a minimum:

• Experience of working in a busy administrative role working under extreme pressure and meet deadlines
• Experience of working with members of the public, and with other agencies, including a demonstratable understanding of the concept of customer care
• Ability to remain calm and confident when dealing with confrontational situations face to face and over the telephone

Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Diversity and Inclusion:

At Oldham Council, we are committed to creating a fair and inclusive workplace that is as diverse as the communities we serve.

We aim to develop a culture of respect, where differences are recognised regardless of background.

We aim to be an employer of choice by engaging in fair and open recruitment processes and Applications are encouraged from all communities across the borough to create a workforce that represents the diversity of our population.

About Us:

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.

Anyone joining the council is coming into an ambitious organisation with big plans.

We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses.

Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels.

You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham

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Right to Work in the UK from 1st July


salary from
***£23,893


contract
***permanent


working hours
***full time

*** pm- 26th May 2024