Technical Specialist - Reading, United Kingdom - SSE

SSE

Verified Company

Reading, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SSE has big ambitions to be a leading energy company in a low carbon world.

Following our commitment to invest £18 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

Join us on our journey to net zero and help us power change.

About the Role:

Base Location:
Reading

Salary:
£44,195 to £50,611 + a range of other benefits to support your family, finances, and wellbeing.

Working Pattern:
Permanent | Full Time | Flexible First options available.

What is the Role?

Enterprise IT supports a dynamic and varied business, which is comprised of complimentary verticals which underpin its Whole Systems Thinking (WST) approach.

You will work as part of the team to support delivery of high-performance end-to-end IT services, supporting SSE Enterprise business services to established SLAs.

Independently diagnose and resolve incidents and problems and provide support to the monitoring and reporting of the supported systems performance.
Undertake the validation and verification of technical deliverables through QA and test processes.
Using experience, provide guidance and technical input of own area through, knowledge transfer, one to one workshop, mentoring to other teams as required.
Provide out of hours support as required and agreed with the Delivery Lead.
Provide input into the definition and documentation of the technical delivery policy, process, standards and documentation templates.
Provide vendor liaison support and maintain the relationship with third parties.
Undertake tasks to ensure the access and security of SSE's assets as required.

What do I need?
We are looking for positive and enthusiastic people to join a growing team.

To be successful in this role, you will need:

Customer value focussed.
Reactive, flexible, and able to drive positive outcomes.
Sound technical computing and analysis, skills to a proven professional level.
Experience from a similar support role in supporting business critical systems.
Positive interpersonal skills, ability to deliver respectful conversation at all seniority levels.
A systematic, disciplined and analytical approach to problem solving.

Whilst not essential, the following would also be advantageous:

Knowledge of IT Service Management and ITIL standards.
Experience with Enterprise Asset Management and ERP systems.

What's in it for you?:

We offer an excellent package with 34 days annual leave entitlement.

Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

Further actions:

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

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