HR Advisor - Cheltenham, United Kingdom - Crowe UK

Crowe UK

Verified Company

Cheltenham, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Crowe
Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise.

We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in more than 150 countries and across more than 700 offices globally.

We pride ourselves on looking after our people, whether you're working in corporate tax, statutory audit or you're a marketing or HR specialist - at Crowe we invest in our people to help them be the best they can be.

We understand that it is often the culture and values of a firm that are most important when looking for a new workplace, that's why at Crowe our people-focused culture means we value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

Purpose of the role:

Responsibilities:

Key responsibilities include, but are not limited to:

Support and guide partners and managers on low-risk employee-relation matters including grievances, disciplinaries, redundancies and dismissals.
To create scripts and cribsheets to be used within lowrisk employeerelation cases.
Help and advise partners and managers on sickness and welfare matters including those relating to disability and/or mental health.
To proactively manage persistent shortterm absence and longterm absence, including communication with and referral to GP/Occupational Health and working with partners and managers to provide solutions.
Work on key projects and initiatives across the National People team.
To be a key point of contact for HRrelated advisory queries.
To help, where required, on complex family friendly leave queries.
To guide, as needed, on complicated flexible working requests.
To ensure any changes in relation to payroll are passed in a timely and appropriate fashion to the HR Administration Centre.
To update HRIS software as appropriate.
To regularly feedback to the senior team on relevant HRrelated activity within your client base.
To signpost to the appropriate members in the wider People Team when a development or recruitment need arises.
To support on the facilitation of peoplerelated training including Management Toolkit.
To assist on an adhoc basis in the firm's annual processes such as the firm's salary review, benefits renewals and appraisals.
To give adhoc assistance when other team members need support such as with benefits, visas and secondments.
Provide cover for other advisors and their offices when they are absent.
Travel to the different regional offices as required.

Behaviours & attributes:

Working with clients_
Working with people_
You take the time to understand the environment your stakeholders operate in and adapt your approach accordingly.
Achieving results_
Demonstrates innovative thinking, genuine professional curiosity and problemsolving skills. The ability to think pragmatically and commercially to suggest ways to make our work more efficient and of value to our clients.
Approaches new situations with an open mind, supporting the senior team in bringing about change to improve the way we do things.
Accepts and demonstrates personal responsibility for health and safety, data protection and other compliance areas. You demonstrate the need for client confidentiality at all times.
Selfmanagement_
Works proactively and takes initiative. You know when to ask for help and where to find it. You use opportunities to learn from others.
You are committed to your personal and professional development, taking responsibility for furthering your career within the firm through seeking opportunities to expand your knowledge and hone your administrative skills.
Accepts that challenges are part of our working lives and demonstrates an ability to remain motivated and engaged through such times.
You plan, prioritise and prepare in advance in order to meet deadlines and work commitments efficiently.

Technical skills, experience & knowledge:

Excellent administrative skills and experience.
Demonstrable customer service skills.
Able to analyse information quickly and respond as necessary.
Professional and personally credible.
Collaborative able to work well with a range of people.
Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose.
An inquisitive, openminded approach to seek out new ways to support the development and efficiency of the HR function.
Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times.

Required Skills & Qualifications: