Customer Service Advisor - Northampton, United Kingdom - Faith Recruitment
Description
Customer Service AdvisorNorthamptonshire
£19, ,000
Are you passionate about delivering a great service and want to work within a great team? Our client are seeking a Customer Service Advisor to join their team and work with customers on a daily basis.
The Customer Service Advisor will:
- Process of customer orders onto the system
- Deal with daily stock takes and work with the companies warehouses
- Assist with customer queries & enquiries
- Process sales returns and logging them onto the system daily
- Manage all customer calls into the office
- Work closely with suppliers
- Manage the order processing, chasing and querying any orders
- Take on any office administrative tasks given
- Have previous office experience
- Have excellent customer service skills
- Include strong interpersonal and communication skills
- Have the ability to deal with all types of customers
- Maintain the ability to carry out tasks under pressure
- Be organised and able to prioritise work load
- Be approachable, confident and have a customer focused attitude
- Maintain excellent attention to detail
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