Performance Support Officer - Martlesham, United Kingdom - Suffolk Constabulary

Suffolk Constabulary

Verified Company

Martlesham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Principle Purpose of the role

We are looking to recruit performance support officers (PSOs) ready for any vacancies that will arise over the coming months.

The PSOs are based in the performance analysis team within the Strategic, Business and Operational Services (SBOS) department, providing support to the performance monitoring and reporting process across both constabularies.

The posts that may become available could be on a range of contract types (permanent, temporary, full time and part time) and applicants who are successful but are not offered a post immediately will be held on a select list.

Applicants will be expected to have experience in collating and compiling information from a range of sources and systems, have good verbal and written communication skills, and be able to use their own initiative.

We are looking for people with a "can do" attitude, that enjoy problem solving and can work under pressure to join our highly regarded team.

If this sounds like you and you have an inquisitive mind, please get in touch.

Main Activities of the Role

Collect and collate data from a wide range of sources and systems
Support the organisations' provision of statutory and legislative data requirements such as Annual Data Returns and Freedom of Information requests, and others set out by national guidelines such as HMICFRS, the Home Office or NPCC
Ensure responses to requests are timely, accurate and compliant with regulations, policies and internal processes, seeking and taking advice from the performance coordinator and/or the central FOI team as necessary
Prepare data to support the performance function within Strategic, Business and Operational Services, ensuring that accurate information feeds internal, external and partnership performance reporting
Contribute to and maintain a catalogue of data requests/submissions to enable easy access to data and replication of methodologies, and to assist with responding to queries about our submissions
Engage with the Data Insight Officer to ensure that SBOS' performance and statutory data requirements are reflected within the data insight strategy and that accurate and robust data is available to extract
Act with integrity, and in line with the Police Service's statement of mission and values, including only sharing data in line with the Data Protection Act 201
Any other duties that are commensurate with the role and grade as requested by management

Person Specification
It is essential that applicants meet the following criteria:

Experience of collating and compiling information from a range of sources and systems
Demonstrate a basic understanding of key legislation including the Freedom of Information Act 2000 and the Data Protection Act 201
Good verbal and written communication skills with the ability to produce accurate and timely reports
Proven problem solving skills
Ability to use own initiative and work under pressure
Effective communication skills, being articulate and able to present data effectively
Good computer skills and working knowledge of Microsoft Office suite

It is desirable that applicants meet the following criteria:

Previous experience of, or trained in the use of Microsoft Excel or analytical and data mining tools such as i2, Microsoft Reporting or equivalent
Ability to travel as required throughout Norfolk and Suffolk and to other locations as appropriate

Benefits

24 days holiday per year in addition to public holidays (rising to 29 days after five year's service)
Option of joining the local government pension scheme
Option of joining the sports & social staff association and Unison and enjoying the benefits these provide
Access to the Blue Light Card with 100s of discounts
Paidfor training is available as is the opportunity to have mentoring, in a workplace where development is encouraged
Access to an Employee Assistance Programme (EAP) A confidential service, available 365 days a year, 24/7, free of charge which can provide around the clock support and guidance to help you manage work and personal stressors, as well as support you through lifestyle changes
Support Networks that provide information and opportunities to share experiences as well as offering advice and support to members
A diverse, equal and inclusive workforce in an organisation that values its people
And finally, but perhaps most importantly, the opportunity to make a difference to the communities of Norfolk and Suffolk