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Customer Service Administrator - Newbury, United Kingdom - Aligra

Aligra

Verified Company

Newbury, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Shift:

Pay:

- £32,000 per annum

Duties include but are not limited to:

Keep customer price lists up to date on Sage.
Follow customers booking in procedures where applicable for orders ready for dispatch.
Manage and respond to customer queries.
Chase couriers, check parcel deliveries and obtain POD'S.
Liaise with purchasing/planning and warehouse to ensure manufacturing orders are dispatched on time.
Liaise with quality regarding sales orders pending micro results and to await their instruction regarding release dates.
Help answer incoming calls, take orders, filter and take messages.
Process sales orders on Sage and inform the pick/pack area of dispatch requirements for the next day.
Assist with stock take inputting.
Updating product information on 2 websites.
Keep website updated & monitor social media account
Checking wholesale distributors all have updated product images and information for their websites.

Requirements:

Full valid and clean UK Driving Licence with own transport.
Experience running company accounts on Sage.
Previous Purchasing and Customer Service experience.
Aware of Health & Safety guidelines inclusive of HACCP
Excellent communication skills.
Ability to work individually as well as within a team.
Confidence when working in a fastpaced environment.
Right to work in the UK.
Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK's leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Accountancy & Finance, Professional & Executive, Automotive and Transport & Logistics sectors._