Property Manager - Gloucester, United Kingdom - Additional Resources Ltd

Tom O´Connor

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Tom O´Connor

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Description

Property Manager / Property Coordinator

Location:
Gloucester


Salary:
£20,000 - £22,000 depending on experience, OTE £23,000 - £26,000


Job Type:
Full time


A fantastic opportunity for a
Property Manager/Property Coordinator ** with a competitive salary of £20,000 - £22,000 depending on experience, OTE £23,000 - £26,000 is now available to join a leading independent letting agency.

Specialising in lettings, property management and investment market.


The Role:


Your role is to ensure maintenance issues arising in managed properties are dealt with in a timely and appropriate manner.

You will protect the brand through providing professional and top-quality maintenance services.


Responsibilities:


  • Liaise with tenants and landlords when maintenance issues arise, to identify actions required in a timely manner
  • Keep updates on progress and outstanding issues
  • Liaise with contractors to obtain quotes for repairs/work required
  • Instruct contractors to action maintenance/work required
  • Ensure tenants have appropriate notice of contractors' visits
  • Ensure the appropriate contractor is instructed for the needs of the property
  • Deal with insurance claims, liaising with landlords, tenants, insurers and contractors if and when necessary
  • Ensure gas safety certificates are up to date, issue to landlords and tenants
  • Arrange PAT and hard wire testing to be carried out where necessary
  • Ensure properties meet Health and Safety standards
  • Sign off contractor's invoices, ensuring they are put on agent OS and forwarded to accounts for payment in a timely manner
  • Ensuring contractors public liability insurance and relevant qualifications are up to date
  • Work in the Landlords best interest
  • Generate ideas for improvements in the maintenance department
  • Undertake any training and development opportunities made available by the Company
  • General office and administration duties to assist the smooth running of the hub
  • Be compliant with Health and Safety regulations and the principles of the GDPR

Requirement:


  • Previous experience working in a similar role.
  • Experience of property maintenance is advantageous but not essential
  • Customer service experience is essential
  • Educated to GCSE level with passes in Maths ad English or similar level

Skills:


  • Excellent customer service skills
  • Excellent Telephone manner
  • Able to prioritise workload
  • IT SKILLS
  • Negotiation skills
  • Influencing Skills
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Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003._

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