Receptionist/administration Assistant - Whitby, United Kingdom - Sandfield House Farm Ltd

Description

An opportunity has arisen for a Part Time Receptionist at Sandfield House Farm Caravan Park in Whitby.

The key to the role is to deliver a 5 star service to our seasonal and touring customers whilst maintaining excellent customer relations and adhering to company policy.

Primary duties and responsibilities for the role.

• Acting as a first pointofcontact for customers, providing a warm welcome
• Answer the telephone in a polite and professional manner and deal with any telephone enquiries efficiently
• Taking customers to pitches
• Taking bookings over the phone, using the inhouse booking system and filing for both the caravan park and holiday cottage.
• Provide administrative support to the Manager
• Dealing with questions and queries in a friendly, professional manner.
• Keeping the area of reception clean, tidy and presentable.
• Keep items in the shop and tourist information stocked at all times.
• Money handling and cashing up.
• Keeping information on the park and customers up to date.
• Enter data to ensure records are all up to date.
• Establish and maintain effective working relations with coworkers, manager and customers
• Perform duties on the park in an efficient ,professional and courteous manner and adhere to relevant health and safety procedures and GDPR rules.
• Ensure you are punctual, professional and presentable at all times.
• Maintain stationery stocks and oversee the ordering of new supplies

Other tasks may asked to be carried out
Undertake other duties not specified above which may arise from time to time and be determined by the manager.

Key skills and abilities

• Punctual & reliable
• Honest and hard working with a strive for perfection
• To use own initiative and have the ability to work without supervision or direction
• Approachable, well presented and able to establish good working relations with a range of different people both customers and staff
• To work both as an individual and as a team member
• Have a good knowledge of the local area
• Be quick to learn and respond to changing situations
• Efficient and well organised
• Flexibility with a positive attitude
• A clear focus on high quality and understanding what is expected from the park
• Efficient and well organised
• A good memory for regular customers
• A pro active work ethic

Qualifications:

• A previous experience of office work is desirable

Please note where training is required this will be given either in house or on a training course.

Closing date :
Friday 3rd February 2023

Start date : 20th February 2023 onwards


Job Types:
Part-time, Temp to perm

Contract length: 8 months

Part-time hours: 16-24 per week


Salary:
£11.00-£12.50 per hour


Schedule:

• 8 hour shift

Work Location:
One location

Application deadline: 03/02/2023

Expected start date: 20/02/2023