23/aerh - Medical Account Executive - Liverpool, United Kingdom - Randox Laboratories
Description
The objective of the Account Executive is to ensure a high quality, and profitable experience for private medical companies using Randox pathology services.
This is a pivotal role within a growing area in the company, providing strategy consulting for new customers, onboarding and training new customers to optimise their Randox experience, capitalising on account growth opportunities and ensuring that day-to-day enquiries and operational management requirements are met.
The Role:
- Consulting potential new customers on how Randox can meet their needs and strategic goals.
- Providing technical and product expertise throughout the sales cycle
- Operation of the company Medical Information System, accurately updating correspondence, incoming data, and billing.
- Consulting potential new customers on how Randox can meet their needs and strategic goals
- Growing the value of existing account through crosssale and advocacy of existing or novel Randox services
- The maintenance and reporting of the office accounts, completing relevant financial reports (e.g., weekly revenue, KPIs)
- Monitoring and reporting on key trends and opportunities in the field which may benefit customers
The Successful Applicant:
- Customer facing with excellent communication skills and high level of customer service
- Ability to prioritise a busy workload in a logical fashion
- Proficient level of IT literacy with experience generating reports
- Previous experience working in the primary care or laboratory industry
- Life sciences degree desirable
About Randox Health:
Tailored to the needs of each person, results are discussed; treatment and lifestyle options explored, and continued care provided directly to the public in a private setting to allow individuals to avail of biomarker blood testing to track and improve their wellbeing.
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