Operations Supervisor, West Midlands - Showsec

Showsec

Verified Company

West Midlands, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Showsec has an exciting opportunity for an Operations Supervisor to be responsible for the efficient and effective running of venues, including the management of staff in compliance with company protocols, legislation and agreed processes across the West Midlands.

You will also be enrolled on the company's unique 9-12 -month Management Development Programme (MDP) with bespoke, industry-leading training in crowd safety management.

What you will be doing:

Ensure the highquality delivery of operations, attending and managing events in consultation with your line manager
Effectively manage operational expectation, including liaison with agreed clients
Manage the operational staff ensuring that all tasks are carried out in a safe, efficient and effective manner
Motivate and develop the casual workforce in line with company objectives
Manage your own operational and administrative workload in consultation with your manager
Comply with all company policies and procedures relating to the role including laws and regulatory influences
Conduct yourself in a professional manner at all times including the effective use of communication, oral and written, and observe high levels of confidentiality
Respond to internal and external communication in a timely manner

What Showsec can offer you:

Salary of £ 28,355.00 per annum
2100 hours per annum (40 hours per week with evening and weekend work)
24 days holiday + 8 days public holiday

Noncontractual bonus

Additional "holiday payment" equivalent to 2% of annual salary
Private Medical Scheme
Royal London pension scheme with excellent employer contribution
Upon successful completion of probationary period

What we need from you:

You will hold a valid SIA Door Supervisor licence
Experience in operational supervision/management within the security, crowd management or event industries
A full driving licence is essential as this exciting role requires travel
Strong people management skills, to coach and motivate casual workers
Ability to prioritise own workload and work to tight deadlines
Excellent communication skills at all levels with the ability to build upon exciting client relationships
Strong administration skills in order to provide key reports
Computer literate and competent at using Microsoft Office