Travel Passenger Officer - Birmingham, United Kingdom - Birmingham City Council

Tom O´Connor

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Tom O´Connor

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Description
Travel Passenger Officer

Working 36.5 hours per week

Work base - Across Birmingham and hybrid working


The Children and Young Peoples' Travel Service (CYPTS) provide 6,000 children and young people for whom without transport provision would not be able to attend education.

As a Travel Passenger Officer, you will be responsible for Passenger Assistant allocation and co-ordination. You will be responsible for supervising and deploying Passenger Assistants, an agile 400+ workforce.

You'll will work closely with parents, schools and our transport operators to give our children and families a first-class service.


You'll have a good understanding of the challenges faced by children and young people with special educational need and their families.

Using your skills in information gathering, great communication and getting good resolutions, you'll put children and families at the heart of what you do.

The role will offer hybrid working with travel across Birmingham. As a Travel Passenger Officer there will be a requirement to travel to school sites, transport operator sites and travelling on school routes where required

Closing date 10/09/2023 at 23.59

"Shortlisting will take place w/c 11/09/2023 with Interviews for this post taking place w/c 25/09/2023"


Ref:
BCC1401

An Enhanced Disclosure and Barring Service (DBS) check will be undertaken


Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification

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