Customer Service Administrator - Bamber Bridge, United Kingdom - Back Care Solutions

Back Care Solutions
Back Care Solutions
Verified Company
Bamber Bridge, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Summary


Back Care Solutions provide ergonomic office solutions and mobility equipment to improve the comfort, support and wellbeing of people across the UK.

This role will provide administrative support to the customer service team and requires a highly motivated, organised & customer-focused applicant with a friendly attitude.


Duties and Responsibilities
Assisting & developing the customer service department with the below tasks:

  • Raising sales orders on Sage 50
  • Ensuring all information has been received by the customer to enable the sales order to be raised
  • Requesting any missing customer information or extra information required to raise the sales orders
  • Updating Customers on lead times / order status for nonstock items
  • Requesting feedback from customers via Trustpilot following delivery
  • Liaising with all other departments to ensure a smooth and efficient customer order process

Additional Benefits / Info
28 days holiday (inc. bank holidays) increasing to 32 with length of service

Additional paid Christmas shut-down

Quarterly Bonus Scheme

Monthly early Friday finish

Access to workplace Gymnasium

Hours: 8:30am - 5pm Monday-Friday (40 hours p/week)


Job Types:
Full-time, Permanent


Salary:
Up to £23,500.00 per year


Benefits:


  • Additional leave
  • Cycle to work scheme
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Education:


  • GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

  • Administrative: 1 year (preferred)

Work Location:
In person
More jobs from Back Care Solutions
See all jobs of Back Care Solutions