Transport Officer - Sandwich, United Kingdom - Stears Haulage

Description

Job Title:
Senior Transport Planner


Company:
Stears Haulage Ltd (Est 1971)


Reports to:
Managing Director


Salary:
£30k approx dependent on experience


Location:
Sandwich, Discovery Park, CT13 9ND


Skills and Experience
Minimum 2-3 years experience of working in a transport office

Knowledge of drivers hours/working time regulations would be an advantage.

The individual would need to have excellent problem-solving skills and be able to adapt to a changing and fast paced environment and to take responsibility for decisions made at short notice as and when required.

Excellent communication skills with an ability to liaise effectively with drivers, customers, work colleagues and members of the public is a requirement.

A very professional and friendly telephone manner is essential to the role. Good geographical knowledge of the UK would also be beneficial.

Outstanding customer service skills.

Working under your own initiative is a large part of the role after full training has been given.

The applicant will need to have very good organisational skills to keep on top of a variety of essential time specific tasks.

Adept at developing new business/clients to aid continued growth of the company, so a high level of marketing skills are required.

You must be proficient in the use of Microsoft Office Suite/Google Docs /Outlook.


Duties and Responsibilities:

Assist the Senior Transport Planner with day to day operations.

Liaising with the drivers throughout the day and monitoring their progress to ensure they complete required work in the required timescales to meet our customer needs.

Identify potential and currently problems/delays that may affect delivery deadlines and find appropriate solutions.

Booking deliveries with customers.

Communicating effectively with customers to keep them informed of the progress of their deliveries.

Assist drivers with any issues they may encounter while carrying out their daily deliveries.

Answering any incoming phone calls and dealing with them in the appropriate way.

Creating new job sheets on in house computer systems.

Carry out any other tasks required to keep the transport office and vehicles/drivers running efficiently.

Learning other roles within the business to assist in the future.


Hours of Work
Monday - Friday: 8am-5pm.

Holiday - 25 days A/L plus bank holidays (including 3 A/L days to be taken over the Christmas shutdown period).

Salary:
£30,000.00 per year


Benefits:

• Canteen
• Company pension
• Free parking
• Onsite gym
• Onsite parking

Schedule:

• Monday to Friday

Experience:

Transport Office: 2 years (required)


Work Location:
In person


Reference ID:
SH - STP