Head of Cross-border Payments, Uk, Europe - London, United Kingdom - Citi

Citi
Citi
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector and corporate clients around the world.

With a global network spanning 100+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management.


TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth.

We provide clients with dynamic information, tools, and APIs to effectively manage their portfolios, financial positions, working capital and supply chains.


Background


Citi's goal is to provide our clients with a superior client experience, innovative product and solution set that maximize Citi's penetration of cross-border flows - resulting in Citi continuing to lead the industry and find unique ways to solve for its varied client needs.

Citi is uniquely positioned by way of our global capabilities and geographic reach to deliver this.

Citi is widely considered to be the market leader in Cross-border flows due to its ability to effect payments in over 140 currencies, its in-country presence in nearly 100 countries coupled with its strong regional solution sets.

At its core, Citi intends to continue to reinvent itself in this space, serving a very large portfolio of clients with globally significant flows, by increasing digitization and easing the complexities associated with these flows.


This is a dynamic senior business leadership role requiring the individual to display an excellent understanding of client experience needs, perform continuous market scans, drive innovation and work across multiple Treasury and Trade Solutions (TTS) product groups and geographies.

Our product managers work collaboratively to piece together coherent and well-integrated solutions, while at the same time evaluating and engaging various internal and external partners to augment TTS's core product offerings that deliver global value for our customers.


Cross-border Payments is a key strength and differentiator for Citi, given the significant depth of the branch network and years of operating experience, many of them exceeding 100+ years.

The depth of local operations coupled with years of experience dealing with regulators and multiple market participants, FMI and other network partners makes Citi's Cross-border business market leading and amongst the largest in the industry.

It is one of Citi's Treasury and Trade Service (TTS) most important business lines.


The business operates very closely with the domestic franchise as well as in perfect harmony with Citi's market leading Foreign Exchange Business.

The Cross-border Payments and Receivables business intermediates and processes flows generated by Corporates, Banks, Financial Institutions and Governments.

Our Cross-border Payments and Receivables business is comprised of our globally centralised WorldLink payments business and our in-country Cross-border Funds Transfer (CBFT) product.


Position objective


This role will be responsible for managing, developing, and commercializing the core underlying infrastructure and capabilities of our in-country capabilities that enable our Cross-border Funds Transfer product across the UK, Europe MEA regions (50+ countries) and driving the commercialisation of our WorldLink product in the UK, Europe and MEA regions.

This role will work hand-in-hand with the global Cross-border Payments and Receivables Product team and FX Business to ensure that our Cross-border Payments Product remains the market leader.


Key responsibilities

Business Management and Product Development:


  • Core objective of this role is to develop, rollout and commercialise robust and innovative crossborder payment solutions in the UK, Europe and MEA, in line with global product projects and initiatives, to enable our clients to optimize their FX payments, and grow Citi's transactional FX and fee revenues.
  • Responsible for evolving the fronttoback Operating Model across the UK, Europe and MEA regions, working with key partners including, FX business, Liquidity, Treasury, Risk, Operations & Technology, to ensure it is an enabler for accelerated growth.
  • Responsible for 'Delivering the Network' for CBFT through the setting of and ensuring adherence to elevated standards of payment execution both across the Citi Network and Third-Party Agent Banks.
  • Responsible for driving both our incountry CBFT product proposition and our WorldLink Factory proposition in the 50+ countries in EMEA in which we offer crossborder payment services. This includes digitization of FX related processes through the documentation digitization program.
  • Responsible for ensuring bestinclass onboarding, FX pricing governance and capability visibilit

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