Head of Media Relations - London, United Kingdom - Financial Ombudsman Service

Financial Ombudsman Service
Financial Ombudsman Service
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Looking for a new challenge?

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Head of Media Relations

  • Are you an experienced Senior media operator with the _
- ability to blend media relations activity into wider communications activity in order to help meet the organisation's objectives?_


Contract:
Permanent


Salary:
£85,000


Reporting to:
Director of Communications


Location:
London docklands.

_O_
- ur permanent hybrid policy sees us all working at least four days across a fortnight in the office._

We're looking for a Head of Media Relations to join the Financial Ombudsman Service.

This role will be provide strategic leadership for the development and delivery of the media relations strategy, supporting the organisation to achieve its goals through effective engagement with journalists and media outlets.


You will be responsible for leading our engagement with the media - creating, planning and implementing reactive and proactive media strategies to ensure we promote, explain and justify what we do in a positive and engaging way.

You'll advise senior leaders on media opportunities and risks, including the CEO and Chair. You'll be comfortable engaging with a range of journalists, building rapport but also providing necessary challenge where needed.

You will also lead on managing crisis communications.

You will be experienced in measuring the impact of your team's work and using this analysis to improve how we engage with the media.

The role is an important part of the Communications function's leadership team.

You will need to collaborate closely with other senior leaders in the Communications function and the wider Ombudsman Service to blend our media relations work with wider communications activity, to help meet the organisation's objectives.


This is a demanding role which may require you to work long days and, on occasion, weekends - depending on the news cycle - as you will be the main senior point of contact for media and senior leadership out of normal office hours.

To be considered for this role, you'll need to show us that you've got the skills and capabilities.

You'll have to meet the following minimum criteria:
Minimum Criteria

  • A senior media operator with a proven track record of effective reactive and proactive media handling
  • Proven experience of effective, proactive, and influential media handling. Experience of effective crisis communications
  • Strong management and leadership of people, particularly in building and developing teams
  • Ability to gain credibility and respect, influencing and providing reassurance internally at all levels up to and include Executive and Board
  • Ability to collaborate effectively with peers
  • A strong writer and editor
  • Ability to create strong, effective media strategies alongside wider communications activity
  • Excellent communications/news judgement
  • Ability to work out of hours and on call
Desirable Criteria

We would also like you to have the following skills:

  • Strong network of financial, business and consumer journalists
  • Understanding of the financial services sector and consumer interests
Why Financial Ombudsman Service?

Our people are the most important part of delivering our purpose.

If it wasn't for their amazing efforts, ideas and commitment we wouldn't be able to make a difference that we do today.

So, we offer an attractive, competitive salary and flexible benefits to suit them.

Here's a list of some of the many benefits and perks you can get for working with us:

  • 25 days holiday entitlement, with the option to buy extra or sell days
  • Generous pension
  • Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
  • Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Willwriting service amongst others
  • Employee Assistance Programme
  • Extensive opportunities for personal and career development
  • Fully equipped onsite gym open 24 / 7 (London office only)
  • Extensive Wellbeing resources including onsite therapists (London office only)
  • Beautiful and bright London office looking over the Thames and near to mainline stations
  • Our Coventry office is 2 minutes' walk from the main station
  • Our employee led networks do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too
How do I apply?

Applications need to be submitted by 11:59pm on Sunday 5 March 2023.

We're proud to be an inclusive employer

We're committed to being a great place to work
- attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we're diverse and inclusive, we'll better understand different perspectives, whic
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