Call Centre Agent - Manchester, United Kingdom - TYH Claims

TYH Claims
TYH Claims
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description
Based in Manchester, you will be the customer service representative helping clients claim back SDLT (Stamp Duty Land Tax)

Benefits of Joining

  • Early finish Friday.
  • Centre of Manchester
  • Uncapped Bonus.
  • Unlimited fresh leads.
  • Progression plan
- managerial roles within 3-6 months.

  • Company Holidays summer, winter

Main Responsibilities:

  • Handling all warm leads and following them up via telephone
  • Dealing with all web enquiries
  • Building a relationship and factfinding with customers
  • Discussing the various options on products available
  • Answering all questions and providing detailed information
  • Negotiating and closing sales opportunities
  • Working to KPI's and achieving targets Skills and Experience
  • A background in claims, ppi or any claim related background
  • Confident in picking the phone up, rapport building and negotiating
  • Money motivated and target driven.
  • Ensuring details are up to date on our system.
  • Responding to incoming queries from clients.
  • Liaising with internal departments and external legal teams to ensure timely results.
  • Identifying legal & compliance requirements.

Job Types:
Full-time, Permanent


Salary:
£18,000.00-£28,000.00 per year


Job Types:
Full-time, Part-time

Part-time hours: 20 per week


Salary:
£18,000.00-£22,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Onsite parking
  • Sick pay

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus

Experience:

- sales: 1 year (preferred)


Work Location:
In person

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