Care Co-ordinator - Darlington, United Kingdom - NHS North Of England Commissioning Support Unit

NHS North Of England Commissioning Support Unit
NHS North Of England Commissioning Support Unit
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Darlington, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Care co-ordinators play an important role within a PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide co-ordination and navigation of care and support across health and care services.

They work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to people and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed.

This is achieved by bringing together all the information about a persons identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person.

Care co-ordinators could provide time, capacity and expertise to support people in preparing for, or following-up, clinical conversations.


Enabling them to be more actively involved in managing their care and supporting them to make choices that are right for them.

Care co-ordinators help people improve their quality of life. They will be caring, dedicated, reliable, person-focussed and enjoy working with a wide range of people. They will have good written and verbal communication skills and strong organisational and time management skills.


They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing people, their families and carers with high quality support.

This role is intended to become an integral part of the team, working alongside social prescribing link workers and health and wellbeing coaches to provide an all-encompassing approach to personalised care and promoting and embedding the personalised care approach.

Please note that the care co-ordinator works under delegation of a registered health professional. Please see the attached Job Description in Supporting Documents for more information.
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