Brand Ambassador - Birmingham, United Kingdom - Channel Partners Group
Description
To excel in this role, you will have excellent communication and networking skills, and a strong presence on social media.
Previous experience as a brand ambassador or similar role is strongly desired, as well as knowledge of sales and marketing principles.
Responsibilities:
- Familiarizing yourself with the company's mission, vision, and goals.
- Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.
- Educating customers, retailers, and distributors of our products.
- Creating a website and social media content in order to drive brand awareness and attract new customers.
- Building rapport with customers and vendors.
- Monitoring customer feedback and escalating complaints to the marketing department.
- Tracking customer preferences, metrics, and media campaigns.
- Representing the company at product launches, events, and trade shows.
- Brainstorming ideas and participating in training and workshops.
- Maintaining a positive image of the brand at all times.
Requirements:
- Experience in sales or related customer facing roles.
- Prior experience in a customer service environment.
- Excellent verbal and written communication skills.
- Friendly, approachable, and outgoing personality.
- Working knowledge of social media platforms and tools.
- Adaptable with the ability to prioritize tasks.
- Ability to travel.
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