Manual Outputs Administrator - Bristol, United Kingdom - Diligenta

Diligenta

Verified Company

Bristol, United Kingdom

2 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who are Diligenta?:

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations.

A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity:

We are a looking for a motivated and organised entry level Administrator to join our Operations team.

This is a fantastic opportunity where you will be working within a team to provide strong outcomes across our manual output environment.

Due to the nature of this position, you will be required in the Lakeview (Bristol) office 5 days a week.

You'll be:

Using existing processes to complete work allocation within expected SLA's (defect print jobs following migrations)
Raising problems and ensure the issue is understood providing support for resolution where possible
Supporting new colleagues and assist with training as required
Managing agreed timescales for all activities within the team
Thinking of ways to improve the end to end journey of the customer

- this could be process/input/output related

Have the ability to work on own initiative
Have good knowledge of Excel and Word
Have strong team player
Have good written and verbal communication skills

The Perks:

23 days holidays + 8 bank holidays
Discretionary annual bonus
Company pension scheme membership
Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
Access to our Confidential Helpline is available to be used by you and your family
Develop your career through a wider global organisation of the TCS family