Call Centre Assistant - Chelmsford, United Kingdom - Specsavers

Specsavers

Verified Company

Chelmsford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Call Centre Assistant

Store:
Specsavers Chelmsford

Hours:
Full time - 40 hours

Salary:
Starting salary of £10.62 per hour, rising to £11.64 in April 2024

Benefits:
Specsavers perks programme, staff, friends and family discounts in store, additional birthday day off, company sick pay depending on length of service, enhanced maternity & paternity pay

Previous call centre experience is preferred but not essential

_ Full training provided - with great career progression opportunites_

At Specsavers, our Receptionists / Call Centre / Customer Service Advisors are essential in shaping the beginning of our Customer's journey.

We're looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

Joining our team, you'll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.

Answering all telephone calls in a prompt, clear and friendly manner
Transferring calls efficiently
Responding to customer enquiries
Ensuring customer details are captured accurately when booking appointments
Dispensing over the phone
Triaging patients with eye & health concerns

Join our team and you'll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers.

We'll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

If you are interested please click
Apply as this vacancy will close once we have filled all available places.