Office Admin - Bedford, United Kingdom - AMI Clinic

AMI Clinic

Verified Company

Bedford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Part Time - 24 Hours Per Week

Salary:
£11.00 per hour

Above National Living Wage UK 2023

Who Are We?
AMI Chiropractic Clinic which has very quickly grown and in need of additional resources. We take care of many patients and families with a high flow environment. We pride ourselves on exceptional service, quality care and results. We are an open, friendly and dynamic team.

The Role
We are looking for a special individual to be at the heart of our patient's journey. Your responsibilities will be supporting the chiropractor and the business in a 'front of house' role.

Behind the scenes you will be responsible day to day operations and general internal and external marketing and social media promotion.

Applicants must have an exceptional attention to detail, be proficient in Excel, Word and have exceptional computer skills.

They must be confident in working with the public and prepared to learn and grow as part of a team.

Hours of Work - 24 hours per week
We are looking for a part-time Office Admin Assistant covering 4 evening shifts per week:
Tuesday - 1.15pm - 7.15pm

Wednesday - 8.30am - 2.30pm

Thursday - 1.15pm - 7.15pm

Saturday - 8am - 2pm.

We are a small and independent team, therefore flexibility for cover at short notice is essential.

We do not offer a hybrid working

Duties & Responsibilities

Establish and maintain rapport with patients, patient's children and team members
Assist the Chiropractor with admin-based tasks
Inspire wellness in patients through Chiropractic
Encourage patient referrals
Develop knowledge of Chiropractic
Prepare the clinic for receiving patients and manage efficient adjustments and other visits, liaising between the Chiropractor and the patient. Known as 'practice flow'
Keep the clinic clean and tidy
Answering the telephone and actioning all calls
Collecting payments from patients
Keep daily account records and reconcile the receipts at the end of the day
Maintain petty cash
Monitor and follow up outstanding accounts
Operate the booking system, Word, PowerPoint and Excel
Maintain procedures according to the Procedures Manual
Assist with the running of marketing campaigns e.g. establishing databases and contact of third parties.
Attend and contribute to management / clinic meetings, as and when required
Team training, temporary holiday and sickness cover when required
Attend promotional events (screenings) and seminars when necessary
To help organise team birthday collections, gifts and team events
To take postural photos of patients on an iPad
Filing and uploading of patients results and exams
Manage internal marketing events with the assistance of The Clinic Manager and Chiropractor
Undertake any other reasonable duties commensurate with the post that may be required from time to time

Qualifications Required
Grade C GCSE (or equivalent) English & Mathematics

Administration and customer services experience

Skills/Attributes/Experience Required
Excellent communication skills (written and verbal)

Excellent interpersonal skills

Exceptional attention to detail

Time management skills

Ability to follow directions closely

Ability to work effectively as part of a team

Ability to work on several tasks simultaneously

Ability to work in a flexible manner

Customer focused approach (internal and external)

Friendly, personable, approachable manner

Enthusiastic & positive 'can do' attitude to work

Mature attitude toward the human body

Ability to undertake basic arithmetic

An interest in natural healing practice

Ability to bring new ideas to help the clinic run more efficiently and grow

Ability to cover team absence at short notice

Job Type:
Part-time

Part-time hours: 24 per week

Salary:
£11.00 per hour

Schedule: