HR Operations Assistant - Norwich, United Kingdom - HM Treasury

HM Treasury
HM Treasury
Verified Company
Norwich, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £21,700 - £23,000- £ 21,700 - £ 23,000 (National)
Job grade:

  • Administrative Officer
  • Range B
    Contract type:
  • Permanent
    Business area:
  • HMT
  • Corporate Centre Group
    Type of role:
  • Human Resources
  • Operational Delivery
    Working pattern:
  • Flexible working, Fulltime, Parttime
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • The post is based in Norwich (Rosebery Court)About the job

Job summary:


About HM Treasury:


If you're interested in making a difference to people's lives across the country, the Treasury is the department for you We sit at the centre of everything that the Government does and have provided advice on economic policy and decisions that affect the public finances throughout the country's history.

A Treasury career continues to offer an exciting opportunity to be part of the decision making that affects the whole of the UK.


Working at the heart of government, we collaborate with other departments to ensure public money is spent well and to drive strong and sustainable economic growth.

Our work ranges from protecting customers through to the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, supporting people across the country through the COVID 19 furlough scheme and Plan for Jobs as well as helping first time buyers buy their first home.

- and late-career changers with transferrable skills, people from all backgrounds and circumstances regardless of disability, gender, age ethnicity, LGBT+ identity and socio-economic status.


Job description:


About the Group:


Corporate Centre


The Corporate Centre Group provides a wide range of corporate services to enable people at HM Treasury and many of the other organisations who form part of the Treasury Group (including the Government Internal Audit Agency, the Debt Management Office and the new National Infrastructure Bank) to operate effectively and efficiently.

We are a diverse group, both in terms of our professions and in our ways of working.


The Corporate Centre Group is made up of: Commercial; Correspondence and Information Rights; Finance; People and Capability; Information Workspace Solutions (IWS); the Flexible Safer Working team and the Darlington programme team.


About the team:


People and Capability Team


The People and Capability Team provides services in Recruitment, Onboarding, HR Policy, Employee Lifecycle Processing, Workforce Planning, Case Work, HR Business Partnering, Pay and Reward, Learning and Development, Pensions and People Strategy to name a few This is a fantastic opportunity to develop HR operational experience.

Our modern Norwich office is set in a great location, in beautiful surroundings in Thorpe St Andrew.

We have free and spacious onsite car parking, public transport from the city centre, an onsite gym and a supermarket, café and gym/swimming pool all within close walking distance.


Key Accountabilities:


As an HR Operations Assistant in the Employee Lifecycle Team, you will be responsible for processing HR queries and transactions including leaver, family leave, loan/secondment and change of hour requests.

The team have an excellent reputation for providing outstanding levels of service, supporting each other through regular contact and knowledge sharing.


  • Process HR queries and transactions in accordance with HR policy, procedures and payroll deadlines.
  • Provide a great service, tailored to the needs of our customers.
  • Support the delivery of ad hoc projects including; operationalising policy changes and implementing service improvement initiatives.
  • Foster strong relationships and work collaboratively with colleagues in service and policy teams.
  • Support HR system upgrade user acceptance testing, to enable operational effectiveness of processes for end users.

Person specification:


Required Skills, Experience and Behaviours:


The
lead criteria is:


  • Ability to work at pace to get a job done to a deadline and high standard
    (Behaviour-Delivering at Pace).
  • Ability to use guidance and analyse information to support your decision making
    (Behaviour-Making Effective Decisions).
  • Capable of working effectively with others to meet a collective objective
    (Working Together).


All elements of the success profiles will be linked to a defined criterion that demonstrates the behaviour, experience or technical skills.

It is beneficial to ensure your answer focuses on the full criteria, and not just the related success profile, to give you the best chance or providing the evidence the panel wants to assess.


How to Structure your Answer
-
Situation
  • Describe the situation you found yourself in and what happened.

-
Task

  • The Hiring Manager will want to understand what you tried to achieve from the situation that you found yourself in.

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