Senior Project Manager - Staines-upon-Thames - Nteractive

Description

About Nteractive

At Nteractive, we bring experiences to life. We partner with some of the world's leading technology brands to design and deliver unforgettable live events, conferences, executive forums and immersive brand experiences across the globe. We're now looking for an experienced and highly capable Senior Project Manager – Events to join our delivery team. This role sits at the heart of our client and project delivery — managing relationships, leading teams, and ensuring complex events are delivered seamlessly, profitably and to the highest possible standards. Working closely with Account Directors and Project Directors, you'll take ownership of projects or major workstreams within large-scale programmes, acting as a trusted client partner and a confident leader for internal teams and suppliers.

What You'll Be Doing

Client Management & Strategic Input

• Partnering with Account Directors / Project Directors to understand client objectives and shape recommended event solutions
• Acting as the day-to-day client contact for projects or defined workstreams, managing expectations and requests proactively
• Building and owning strong client relationships alongside senior stakeholders
• Managing client communications, call cadence and workstream meetings
• Using client and attendee feedback to make data-driven recommendations for improvement
• Managing issues and escalations calmly and effectively, involving senior colleagues where required

Project Delivery

• Leading end-to-end delivery of small to medium-sized events (50–3,000 pax), from executive forums to large conferences
• Owning a defined workstream within larger, complex programmes (e.g. Venue & Logistics, Furniture & Foliage, Security, Transport)
• Creating and maintaining robust project documentation including timelines, trackers and client handbooks
• Providing oversight and guidance across logistics, production, technical production, creative, exhibition and F&B workstreams
• Managing vendors and suppliers to ensure delivery meets Nteractive and client standards
• Proactively onboarding and managing project teams, setting clear cadence and ownership
• Ensuring timelines, budgets and quality standards are consistently met
• Developing contingency plans and gaining client approval where required
• Championing best practice and continuous improvement across Nteractive's Project Management Framework

Finance & Budget Management

• Developing accurate, timely event budgets and forecasts
• Managing overall budgets or defined budget areas up to £5m / $5m
• Providing clear financial commentary and regular budget updates to clients and internal leads
• Identifying risks, resolving issues early and ensuring excellent value for money
• Proactively identifying cost-saving opportunities
• Managing post-event reconciliation and audit reporting

On-Site Leadership

• Leading projects onsite as the main event lead, solving problems in real time and adapting plans as required
• Owning accountability for defined workstreams on larger events, managing suppliers and internal teams onsite
• Ensuring the highest production standards to enhance Nteractive's reputation and support repeat business
• Promoting positive mental health and wellbeing within onsite teams
• Acting as escalation point for issues, team welfare and overall onsite experience

Team Leadership & Mentorship

• Leading and supporting project teams of up to ~25 people
• Coaching and mentoring more junior team members
• Sharing knowledge and best practice to develop capability across the team
• Role-modelling Nteractive's values at all times

What You Will Bring

Personal Competencies

• Strong interpersonal and stakeholder management skills
• Confident leader with the ability to mentor, guide and inspire others
• Highly collaborative, respectful and team-oriented
• Calm and effective under pressure, managing multiple projects simultaneously
• Proactive, solutions-focused and commercially aware
• Excellent written and verbal communication skills
• Highly organised with exceptional attention to detail

Skills & Experience

• Significant project management experience at a similar level within an agency environment
• Proven delivery of complex conferences and live events
• Deep experience managing logistics-heavy workstreams (venue, security, transport, temp staff, furniture etc.)
• Strong financial and commercial acumen, including contract negotiation
• Experience managing budgets up to £5m / $5m
• Experience briefing and collaborating with creative, production and technical production teams
• Advanced Excel skills; confident with PowerPoint and general ICT tools
• Experience using project management tools such as Monday, Smartsheet or Asana (desirable)

Why you'll love working here

• A collaborative, high-performing culture where people genuinely support one another
• The opportunity to work on large-scale, global events for world-leading technology brands
• Real ownership, responsibility and trust in your role
• International travel and varied, high-impact projects
• A business that values quality, consistency and continuous improvement

Benefits

• 33 days annual leave (including Bank Holidays)
• Summer Hours
• Pension: 5% employee / 3% employer
• Wellbeing & Inclusion initiatives including access to an EAP
• Enhanced Maternity Pay
• Rewards & Recognition incentives
• Volunteering Day
• Private Medical Insurance & Cash Plan
• Generous Talent Referral Scheme
• Life Insurance
• Birthday vouchers
• Eyecare vouchers

Other Requirements

• Quiet home working environment, with flexibility to attend the office for collaboration or client needs
• Minimum home broadband capacity: 25MB download / 2MB upload
• Willingness and ability to travel internationally (approx. 20–30% of working time)

Love leading complex events, building strong client partnerships and delivering exceptional live experiences? Take the next step in your career and apply now to join the Nteractive team.

About Us

We are Experience Architects with an ambition to cultivate client trust and brand value. We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients. We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more.

Our Commitment

We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.