Administration - Southend-on-Sea, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Southend-on-Sea, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Role:
Administrator
A companywide Administrator supporting all areas of the business in general administration. A key point of contact for incoming sales calls enquiries orders and complaints.

Job Requirements:

Manage all incoming telephone calls to the Company
Managing e

- mail and website

Diary management for senior managers as required
Record any incoming sales enquiries and ensure the Account Manager is aware
Support the Sales team creating and managing administration systems
Chase the IT help line and ensure company queries are resolved
Produce accurate invoice and despatch paperwork to support orders
Book and check invoices ensuring they are passed to Accounts by 9am each day for orders despatched the previous day. Where this is not possible make Accounts aware
Assist in dealing with invoice queries
Support Stock checks and audits
Book transport deal with queries and complaints
Data input and manage administration associated with traceability systems
Provide samples where requested
Raise trial orders and support new product introduction as required
Franking and despatch of mail
Filing
Accurate and detailed
Organised
Maintain strong relationships with customers. Develop an interest and knowledge of their company and people.
Be proactive in suggesting ways to improve efficiency.
Work as part of a team and cover for colleagues as appropriate
Good Excel skills