Customer Service Representative - Newcastle upon Tyne, United Kingdom - Global Wave Innovations

Global Wave Innovations

Verified Company

Newcastle upon Tyne, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are seeking a Customer Service Representative to join our team.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.

Duties:

Answer incoming customer inquiries in person
Provide accurate and timely information to customers regarding products, services, and order status
Assist customers with placing orders, processing returns, and resolving any issues or complaints
Utilise phone etiquette skills to handle customer calls professionally and efficiently
Analyse customer needs and recommend additional products or services to enhance their experience

Qualifications:

Excellent communication and interpersonal skills
Strong phone etiquette and active listening skills
Ability to analyse customer inquiries and provide appropriate solutions
Ability to work well in a fastpaced environment and handle multiple tasks simultaneously

Join our team as a Customer Service Representative and make a positive impact on our customers' experience.

Salary:
From £24,953.26 per year

Benefits: