Operations Executive - London, United Kingdom - PharmaReview Ltd
Description
Background
PharmaReview provides outsourced medical copy review and approval services to the pharmaceutical industry to very high ethical and scientific standards.
When needed, the Operations Associate can cover/assist with certain tasks of the Operations Manager.
The Operations Associate will report directly to the Operations Manager.
Role and responsibilities**The Operations Associate will support the Operations Manager with the below tasks:
- Monitoring the client accounts in our review system and ensuring all tasks are delegated to the appropriate member(s) of the team
- Responding to queries and requests from the review team and ensuring the team is readily supported
- Monitoring our work in progress tracker and ensuring resources are properly allocated in order to make sure our tasks are completed to our promised deadlines
General requirements
- Regular meetings with line manager and appropriate escalation of any issues
- Covering absences for other members of the operations team and Operations Manager, as directed
- Ensuring uptodate knowledge regarding our processes and procedures
- Attending meetings to support various members of the team
- Adhering to PharmaReview company values
Key requirements
- Exceptional communication skills
- Excellent eye for detail
- Good time management
- Flexible approach to work
- Team player
- Ability to work under high pressure
- Competent with Excel, and Google Sheets
- Familiar with Apple IOS
- Previous experience working within project management, logistics, or client facing roles would be advantageous
Additional information
We are located within the vibrant and energetic Chiswick Park, London, W4.
This is very well served by public transport, with four tube and rail stations within a short walk, and includes an on-site gym, restaurants, and home to regular site-wide events.
This is an office based role with flexibility to work from home 2 to 3 days per week as part of a hybrid working scheme.
Job Types:
Full-time, Permanent
Salary:
£25,000.00-£28,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London, W4 5YG: reliably commute or plan to relocate before starting work (required)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location:
Hybrid remote in London, W4 5YG
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