Business Support Coordinator - Stafford, United Kingdom - Triumph Consultants Ltd

Triumph Consultants Ltd
Triumph Consultants Ltd
Verified Company
Stafford, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

What's involved with this role:


Temporary Business Support Coordinator - Homecare (Admin & Clerical)

Reference no:
Staffordshire

Pay Rate:
£15.26


per hour PAYE

Enhanced DBS required for this role

Hybrid role

A Business Support Officer is needed to provide business support and administrative oversight to ensure performance across operations and the delivery of excellent care and support.

The role will involve supporting the management with budget monitoring, premise management, auditing, training coordination, purchasing, human resources processes, reporting, records management, and fleet management. In addition, the postholder will supervise a team of Business Support Administrator, Domestics and Caretakers working in various services.

 Key responsibilities:


  • Liaise with families/carers, professionals, and other internal and external stakeholders to maintain communication on behalf of the service and contribute to relationship management.
  • Support with service referrals as directed to ensure effective record
- keeping and to enable referrals to be tracked and managed.

  • Responsible for financial transactions in accordance with the Financial Regulations including authorisation through the Finance and Procurement System.
  • Use technology and systems effectively to monitor and understand operational demands and report to the Service Manager.
  • Undertake research, collate, and analyse data, prepare, and draft reports, as requested and/or on a cyclical basis in a suitable format, with accurate up to date information, using statistical analysis and data interrogation to include recommendations.
  • Liaise with suppliers and contractors to address quality, performance, or contract management issues.
  • Provide business and administrative support to the Provider Services management team as directed.
  • Collate data, format documents, and provide reports for Provider Services meetings as directed.
  • Contribute to the production of a range of documents.
  • Develop and maintain files and records for clients of the service and staff delivering the service.
  • Collate and report on data for the service.
  • Develop and maintain spreadsheets covering data on clients and staff (e.g., timesheets, training, mileage expenses etc for payroll).
  • Ordering and monitoring equipment and PPE.
  • Staff queries and calls message taking for management team.
  • Develop forms, templates, and processes to ensure an efficient service and data integrity.

"Role Requirements" - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: Qualifications/Knowledge:

  • Business Administration qualification, NVQ Level 3 or equivalent experience.
  • Knowledge of GDPR and confidentiality.
  • Knowledge of legislation, policies, processes guidance and best practice to ensure that the service supported is continually improving.
  • Knowledge of budgets and financial management.

Experience:


  • Experience of budget monitoring and working within financial parameters.
  • Experienced and confident in handling cash and being financially responsible and accountable.
  • Experience working in a senior administration role.
  • Experience working in and leading a team.
  • Experience in the management of staff, including supervision and performance management.

Skills/Technical skills:

  • Demonstrates a commitment to the values and ethos of Provider Services and own continuous professional development.
  • Enthusiastic about working with people with learning disabilities and autism and strong commitment to our values.
  • Excellent written and verbal communication skills.
  • Demonstrates a commitment to continuous improvement and learning.
  • Customer service skills.
  • Good level of verbal and written English and numeracy to be able to maintain accurate records.
  • Organisation and time management skills.
  • Problemsolving skills.
  • Ability to take initiative and work unsupervised.
  • Ability to remain calm in challenging situations.
  • Good record keeping skills and attention to detail.
  • Ability to work flexibly and respond positively to change.
  • Intermediate level of information and communication technology skills.
  • Ability to work to deadlines, being able to work alone or alongside others.
  • Ability to work effectively under pressure and prioritise workloads.

_To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF._
**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you
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