Administrator - London, United Kingdom - Guy's and St Thomas' NHS Foundation Trust

Guy's and St Thomas' NHS Foundation Trust
Guy's and St Thomas' NHS Foundation Trust
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
The Administrators will play a key role in the efficient day to day activities of the department. The Administrators will provide high quality administrative support to the department.

Tasks will include reception customer service duties, maintaining waiting lists and work queues and ensuring that the requests from these lists and work queues and completed in a timely manor.

The Administrator will also be part of our call centre function.


Guy's and St THOMAS' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.


We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research.

We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.


We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally.

We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.


We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients.

Main Duties

Provide high quality administrative support to the department.

This may include bookings meeting rooms and hospitality, organising audio-visual equipment, ordering department supplies such as stationery plus any other ad hoc duties.


  • Typing and formatting of letters, reports, policies, minutes, presentations, statistics and general correspondence/ documents, as required, using Microsoft Office and other software packages.
  • Provide administrative support within the service, including cross cover for administrative team members as required, including deputising for the Team Lead for short periods of time.
  • Provide advice and support to new or less experienced employees on own administrative duties.
  • Maintain hospital Epic System in a timely and accurate manner. Assist with the collation of data as required.
Provide excellent customer care to ensure timely, relevant advice and assistance to all GSTT service users.

  • Undertake any other reasonable duties necessary to ensure the smooth running of the service.
Communication

  • Act as first point of contact for callers, visitors and deliveries to the department.


Deal with all enquiries from patients, staff and visitors in a courteous, efficient and tactful manner referring to appropriate staff when necessary.

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