Personal Banking Officer - London, United Kingdom - Market Talent Ltd

Tom O´Connor

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Tom O´Connor

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Description

To aid & support the branch in an operational capacity by performing day to day banking tasks, as well as provide support to the branch manager & relationship managers in fulfilling their needs & requirements.

In addition to also undertake regulatory action (transactional monitoring) on a daily basis for the branch portfolio.


Customer service with clients

  • Answering calls for the RM's if they are not available to answer and assisting the client's needs.

Locker operations

  • Renewals, opening, closing, operating a locker.

Cash operations

  • Deposits, withdrawals, ordering liquidity, Cash collection/pick up. End of day cash up procedure to make sure credit/debits are correctly done.

Cheque lodgement

  • Due Diligence performed on cheques received in branch, either in post or in person.

Payment requests

  • Call back processed, relevant RM's to sign off the transfer and then dispatched to remittance.

Compliance monitoring

  • Looking after Moorgate compliance entries and keeping them at absolute minimum with maximum information received from client/RM.

Liaising with other departments

  • CAM account maintenance issues (web login/secure key/dormancy lift/changes to account etc)
  • Treasury front office for deals taking place for clients, back office for time /edeposit issues, new TD's, maturity & breaking of time deposits also.

Account Opening
On-boarding new customers along with the bank's policy with documents / forms required. Core processing of account opening, maintenances and customer instructions. KYC also conducted for all new customers.


Requirements:


  • We are seeking
    Personal Bankers, Essential Bankers, Customer Representatives, Community Bankers from retail branches who are ready to progress into an Interntional Bank.
  • Have experience of cashiering/ branch operations account opening, payments etc.
  • Hard working mentality

Job Type:
Permanent


Salary:
£28,000.00 per year


Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Yearly bonus

Work Location:
In person

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