Personal Banking Officer - London, United Kingdom - Market Talent Ltd
Description
To aid & support the branch in an operational capacity by performing day to day banking tasks, as well as provide support to the branch manager & relationship managers in fulfilling their needs & requirements.
In addition to also undertake regulatory action (transactional monitoring) on a daily basis for the branch portfolio.Customer service with clients
- Answering calls for the RM's if they are not available to answer and assisting the client's needs.
Locker operations
- Renewals, opening, closing, operating a locker.
Cash operations
- Deposits, withdrawals, ordering liquidity, Cash collection/pick up. End of day cash up procedure to make sure credit/debits are correctly done.
Cheque lodgement
- Due Diligence performed on cheques received in branch, either in post or in person.
Payment requests
- Call back processed, relevant RM's to sign off the transfer and then dispatched to remittance.
Compliance monitoring
- Looking after Moorgate compliance entries and keeping them at absolute minimum with maximum information received from client/RM.
Liaising with other departments
- CAM account maintenance issues (web login/secure key/dormancy lift/changes to account etc)
- Treasury front office for deals taking place for clients, back office for time /edeposit issues, new TD's, maturity & breaking of time deposits also.
Account Opening
On-boarding new customers along with the bank's policy with documents / forms required. Core processing of account opening, maintenances and customer instructions. KYC also conducted for all new customers.
Requirements:
- We are seeking
Personal Bankers, Essential Bankers, Customer Representatives, Community Bankers from retail branches who are ready to progress into an Interntional Bank. - Have experience of cashiering/ branch operations account opening, payments etc.
- Hard working mentality
Job Type:
Permanent
Salary:
£28,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Work Location:
In person
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