Claims Adviser - Derbyshire, United Kingdom - Independent Appointments

Tom O´Connor

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Tom O´Connor

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Description

An experienced Claims Handler (Buildings/Subsidence) is required to join a Global Loss Adjuster who are renowned throughout the world for providing an exceptional customer journey, throughout the lifecycle of the claims process.

You will play an integral part of the business being part of the Specialist Subsidence Team.


This is an excellent opportunity to forge a long-term career within an established highly successful global business offering career development and support promoting opportunities within recognising in-house talent.


Key responsibilities:


  • Working and supporting key clients handling and settling subsidence claims with a varied caseload of commercial and domestic properties
  • Reviewing technical reports/data, investigations reports, repair schedules and liaising with all relevant parties
  • Communicate with the policyholder throughout ensuring they are fully aware and up to date with the progress of their claim and have a clear understanding of each stage
  • Handle any obstacles throughout the process ensuring you get to the root cause
  • Take responsibility to resolve any issues/problems and gather details to ensure a swift settlement where possible

Applicant Requirements:


About you:


  • Claims Handling experience (Buildings/Subsidence)
  • Excellent negotiation skills and experience
  • Strong relationship building skills being able to communicate with all parties provided support
  • Exceptional customer services experience/background
  • Good IT/Systems experience
  • Ideally Industry Qualifications
  • Flexible re: travelling as and when required for occasional meetings/meetings

Salary & Benefits:

- up to £31k per annum
- hybrid working

  • 26 days holiday
  • Pension
- flexi benefits package
- full support towards industry qualifications.

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