Regional Support Manager - West Bowling - North Bay Group Ltd

    North Bay Group Ltd
    North Bay Group Ltd West Bowling

    1 day ago

    £38,000 - £65,000 (GBP) per year *
    Description

    Regional Support Manager - Yorkshire & North East Regions - Salary c£50,000 per annum

    Apply fast, check the full description by scrolling below to find out the full requirements for this role.

    North Bay Group Ltd is seeking a proactive and highly organised Regional Support Manager to work across our Yorkshire and North East portfolio of homes.

    This is a pivotal role focused on supporting Regional Managers to ensure our homes remain compliant, financially stable, and committed to delivering outstanding, person-centred care.

    About the Role

    The Regional Support Manager plays a key role in sustaining high-quality services by strengthening governance, monitoring compliance, and supporting operational performance across the region.

    You will promote a caring and professional environment that meets residents' physical, emotional, social, intellectual, and spiritual needs — ensuring their wishes and choices remain central to everything we do.

    This role requires flexibility, frequent travel, and occasional overnight stays.

    Key Responsibilities

    Regulatory & Quality Assurance

    • Ensure homes remain fully compliant with Care Quality Commission requirements and external regulatory standards
    • Coordinate action plans following inspections and audits
    • Monitor safeguarding procedures and compliance
    • Prevent breaches of the Health and Social Care Act
    • Investigate complaints and report findings appropriately
    • Implement and review Local Authority Quality Monitoring requirements

    Governance & Clinical Oversight

    • Audit admissions processes to ensure safety and compliance
    • Sample audit and review care plans with residents and relevant professionals
    • Monitor record keeping in line with legislation and regulatory expectations
    • Analyse regulator reports and embed lessons learned

    Operational & Financial Support

    • Support Regional Managers to maintain high occupancy levels
    • Monitor KPIs to support financial efficiency across services
    • Review staffing levels to ensure safe and effective care delivery
    • Provide operational support in the absence of a Registered Manager

    Stakeholder Engagement

    • Attend Local Authority, Regional Team, and Safeguarding meetings
    • Provide on-call/weekend support on a rotational basis

    About You

    We are looking for a flexible and driven care professional who:

    • Has strong knowledge of CQC regulations and adult social care legislation
    • Demonstrates excellent auditing and governance skills
    • Is confident supporting homes through compliance and operational challenges
    • Communicates effectively with managers, regulators, and stakeholders
    • Holds a full UK driving licence and is able to travel extensively, including overnight stays

    Why Join North Bay Group Ltd?

    This is an opportunity to join a growing and values-driven care organisation where your expertise will directly strengthen quality, safety, and operational performance across multiple services.

    You'll work closely with Regional Managers and senior leadership, playing a key role in supporting continuous improvement and resident wellbeing. xpwpeyx

    Apply via LinkedIn or contact us for a confidential discussion. Please note that shortlisting will not take place until w/c 9th March 2026

    * This salary range is an estimation made by beBee
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