- Ensure homes remain fully compliant with Care Quality Commission requirements and external regulatory standards
- Coordinate action plans following inspections and audits
- Monitor safeguarding procedures and compliance
- Prevent breaches of the Health and Social Care Act
- Investigate complaints and report findings appropriately
- Implement and review Local Authority Quality Monitoring requirements
- Audit admissions processes to ensure safety and compliance
- Sample audit and review care plans with residents and relevant professionals
- Monitor record keeping in line with legislation and regulatory expectations
- Analyse regulator reports and embed lessons learned
- Support Regional Managers to maintain high occupancy levels
- Monitor KPIs to support financial efficiency across services
- Review staffing levels to ensure safe and effective care delivery
- Provide operational support in the absence of a Registered Manager
- Attend Local Authority, Regional Team, and Safeguarding meetings
- Provide on-call/weekend support on a rotational basis
- Has strong knowledge of CQC regulations and adult social care legislation
- Demonstrates excellent auditing and governance skills
- Is confident supporting homes through compliance and operational challenges
- Communicates effectively with managers, regulators, and stakeholders
- Holds a full UK driving licence and is able to travel extensively, including overnight stays
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Regional Support Manager - West Bowling - North Bay Group Ltd
Description
Regional Support Manager - Yorkshire & North East Regions - Salary c£50,000 per annum
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
North Bay Group Ltd is seeking a proactive and highly organised Regional Support Manager to work across our Yorkshire and North East portfolio of homes.
This is a pivotal role focused on supporting Regional Managers to ensure our homes remain compliant, financially stable, and committed to delivering outstanding, person-centred care.
About the Role
The Regional Support Manager plays a key role in sustaining high-quality services by strengthening governance, monitoring compliance, and supporting operational performance across the region.
You will promote a caring and professional environment that meets residents' physical, emotional, social, intellectual, and spiritual needs — ensuring their wishes and choices remain central to everything we do.
This role requires flexibility, frequent travel, and occasional overnight stays.
Key Responsibilities
Regulatory & Quality Assurance
Governance & Clinical Oversight
Operational & Financial Support
Stakeholder Engagement
About You
We are looking for a flexible and driven care professional who:
Why Join North Bay Group Ltd?
This is an opportunity to join a growing and values-driven care organisation where your expertise will directly strengthen quality, safety, and operational performance across multiple services.
You'll work closely with Regional Managers and senior leadership, playing a key role in supporting continuous improvement and resident wellbeing. xpwpeyx
Apply via LinkedIn or contact us for a confidential discussion. Please note that shortlisting will not take place until w/c 9th March 2026
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