People Analytics Specialist - London, United Kingdom - Openreach

Openreach
Openreach
Verified Company
London, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
People Analytics Specialist


Job Req ID:27497
Posting Date:17 Jan 2024
Function:Business Operations
Unit:Openreach
Location:Judd Street, London, United Kingdom
Salary:Up to £65,000 experience depending
Role Code/Career Level - D
Location - London, Birmingham, Bristol or Leeds
About this role

  • As a People Analytics Specialist, you will be the driving force behind enhancing the precision and efficient analysis of People Data. You will ensure that vital HR metrics empowers Openreach's internal decision makers at an operational level. This is important for Openreach as it continues to improve performance and customer service, while also building the UKs largest fibre network.
  • You'll work on projects to enhance and automate reporting whilst delivering insights for critical decision makers across Openreach. You will use their technical skills to independently interrogate data and conduct or create new analysis which may lead to one off action, the development of longterm dashboards, or further detailed analysis. You'll need to use your experience and knowledge to ensure they understand the actionable insight, and work with the right stakeholders to inform them of the required actions.
  • As an individual experienced in creating new analytics and generating new insight, you may coach other less experienced members of the team or provide technical analytical support to analysts in operational teams.
    You'll have the following responsibilities
  • Your responsibilities will vary depending on the type of project that you are working on.

However, the key duties will be:

  • Collaborating with the HR to understand their Data Analytics needs and supports in the conceptualisation of analytics work and interpreting data, giving insight and consulting on next steps
  • Enhancing the data literacy in HR about analytics, identifying and proposing areas for business improvement opportunities using data.
  • Driving the scoping, planning, design and delivery of Data Analytics activities as a part of relevant and forwardlooking projects across Openreach
  • Contributing towards partnerships within the BT group, proactively engaging and liaising with functional teams on analytics to deliver impactful programs using data.
  • Developing advanced analytics products in SQL, Qlik, Python or any other tools as part of audits that provide actionable business insight to key stakeholders.
  • Designing and builds data visualisation to engage audience in a compelling way, and to enable effective storytelling.
  • Leveraging automation to maximise efficiency in repeatable data collection, data analytics and other standards for consistency and reusability.
  • Driving positives relationship with other data and analyticsfocused teams to leverage ongoing initiatives and capabilities, or handover data models developed during programs.
  • Owning contribution to team and data governance processes, policies & regulations.
  • Following best practices and agile methodology, owning sprint goals and participating in sprint activities and governance.

You'll need to have the following skills and experience

  • Excellent data visualisation skills, preferably developed in Qlik Sense (Tableau or Power BI are suitable alternatives).
  • Be a highly capable user of Oracle SQL who can link datasets together to answer core questions. PL/SQL experience is beneficial but not essential.
  • Ability to turn complex quantitative insight into high level information for the use of senior management.
  • Ability to deal with ambiguity / unknowns and still make progress on multiple projects at once.
  • Initiative to proactively find new insight and present this back to the business
  • Ability to selfteach new skills and a hunger to improve.
  • An ability to coach people in SQL, Qlik Sense, Excel and data analysis, acting as a resource for colleagues with less experience.
  • Desirable: Previous experience with people data, workforce analytics and people transformation

Benefits

  • As well as offering a competitive base salary, you'll also have a rewarding bonus scheme, access to equity schemes and an attractive pension offer.
  • We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We're creating an inclusive working culture where people from all backgrounds can succeed.
    About Openreach
  • We're the nation's number one broadband network and we build the connections that matter.
  • Our customers are the 640+ communications providers who sell phone, broadband and Ethernet services to homes and businesses and our mission is build the best digital future for the UK.
  • There's over 33,000 of us across the country, and we have a vision that our workforce should represent the communities that we serve. Diversity and accessibility are important to both where we are now and where we're going. We value every colleague and the contribution they make, because a diverse business is a stron
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