Administrative Assistant - Swansea, United Kingdom - Swansea Bay University Health Board
Description
The Administrative Assistant will be responsible for proving a comprehensive administrative and typing service for the Neurology Department.
The Administrative Assistant will maintain a direct and close working relationship with the Medical Secretary, Consultant and Medical staff as well as other staff within the Department, Medical Secretaries, Medical Support Manager and other support staff.
Dealing with day to day queries within the department in an appropriate and sensitive manner via the telephone or face to face.
To organise and ensure all investigations and results are appropriately managed, filed in case notes and copied to GP's and patients (where necessary) in a timely manner.
To receive and respond to telephone enquiries from patients and relevant staff groups and to resolve day to day issues as necessary.
Provide a professional service when dealing with telephone calls, enquiries from patients / relatives, Health Board staff, GPs and external bodies, requiring the post holder to have good communication and customer care skills.
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
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