Order Processor - Telford, United Kingdom - Framexpress Ltd

Framexpress Ltd

Verified Company

Telford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An opportunity has become available to work for a well-established and successful organisation in Telford. Framexpress is Shropshire's leading PVCu window and door manufacturer.

The workload of the ordering processing department is varied and requires strong product knowledge, technical ability, and attention to detail.

The primary responsibilities of an Order Processor are:

To be responsible for the processing of orders and quotes from our client/customer database and ensure the accurate input onto Window Designer
To ensure the provision of a quality service which provides for the order being manufactured and delivered in line with the customer order date
To respond to customer telephone enquiries, ensuring an excellent level of customer service and support is provided
To develop and maintain excellent working relationships with internal and external clients, including customers, suppliers, and other departments
To liaise with own, other internal departments and external supplier regarding any special part of the order which may require purchasing, for example shaped frames and any extra components
To liaise with other departments to ensure orders are fulfilled accurately and on time
Any other duties requested by the Company

Person Attributes

Experienced in the window industry, processing window orders and quotes
Be confident and organised with excellent communication skills and the ability to communicate effectively at all levels
The drive, ambition, and determination to develop their technical knowledge of the products we supply and manufacture
Be able to receive and process orders quickly and efficiently with the ability to prioritise your workload and meet the deadlines set
Good IT skills with a working knowledge of Microsoft Office and Window Designer;
Good problemsolving skills with the ability to work under pressure and demonstrate effective time management
A willingness to undertake further training with the ability to implement learning into your daily work.
The flexibility to work in a fastpaced environment and aspiration to work with a supportive and friendly team.