Amazon Connect Expert Needed for AI-First Omnichannel Contact Center

We are seeking a passionate individual who is eager to make a difference through exceptional customer service in our dynamic team at Tima: Fitness Industry Specialist Contact Center. · ...

We are a mid-to-large enterprise undergoing a full transformation of our contact center and Salesforce Service Cloud environment. Our current telephony platform (Amazon Connect) has significant architectural gaps — broken call-to-case linkage, unreliable metrics, and limited rout ...

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. · HCLTech is a gl ...

We are looking for a Contact Center AI & Automation/Conversational AI Expert to implement AI solutions for contact centers. · ...

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. · HCLTech is a gl ...

Contact Centre RFP Lead responsible for assessing and optimizing CCaaS solutions to enhance customer service and drive operational efficiency. · Manage an end-to-end RFP procurement process of the new company telephony CCaas system. · Work with clients to understand their busines ...

We are looking for a telephony consultant for a 6-month contract to help guide and optimize our contact centre operations using cloud-based solutions. · ...

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company our dedicated associates help the company achieve its mission to put the world on vacation Innovation and growth keep our work interesting and fun Every day i ...

We are looking for an Interim Contact Centre Manager – Repairs to oversee the day-to-day operation of our Customer Contact Centre. · ...

+ Fully paid training for the first 12 weeks in the role · + Immediately earn bonuses up to £210 per month · + Move into our Senior Team within 6 months in the business. · Job summary We are a fully office based environment, · with 1PM early finishes 2 weeks out of 4, and endless ...

This is a pivotal leadership role with genuine succession opportunity, within one of the UK's largest service operations. · ...

Contact Center Agent Client Appointment Booking Advisor · Esholt BD17 7RH Full time hours per week Monday to Saturday am pm · We are looking for a confident and experienced Client Appointment Booking Advisor to join our friendly fast-paced team.If you thrive in a collaborative e ...

Contact Centre Advisor – Financial Services · Location: Liverpool Street / Aldgate (office-based) · Contract: 5 months · Rate: £200 per day (Umbrella) · Hours: 5pm–9pm · We're supporting a financial services programme that manages inbound calls from customers who need updates on ...

Join a Leading Bank as a Contact Centre Operative – Manchester City Centre · This is your chance to grow your career in financial services, · with fantastic training, support and the potential for a permanent position. · ...

The Contact Centre Manager is responsible for the strategic direction, operational success, and financial performance of the contact centre. · This role requires a balance of high-level strategic thinking to drive improvements in efficiency and customer experience, alongside the ...

We are looking for a friendly, professional and proactive Contact Centre Agent to join our dynamic team in Redhill. · This is a fantastic opportunity to make a real impact by helping customers with their queries and making sure every interaction is handled with care. What we're l ...

We are a fully office based environment with early finishes two weeks out of four and endless rewards in a family feel environment. We promise to give you the tools to have a successful career including fully paid training for the first twelve weeks in the role immediately earnin ...

Contact Centre Advisor – Stockport · We are a fully office based environment, with 1PM early finishes 2 weeks out of 4, and endless rewards in a family feel environment. With a guaranteed progression route into a senior team, this could finally be the role where you get your big ...

We're looking for a friendly, professional and proactive Contact Centre Agent to join our dynamic team in Redhill. This is a fantastic opportunity to make a real impact by helping customers with their queries and making sure every interaction is handled with care. · ...

Contact Centre Advisor – Stockport · Deal with calls, provide support on affordability. · ...

We're looking for an Interim Contact Centre Manager – Repairs to oversee the day-to-day operation of our Customer Contact Centre. This role is critical in ensuring we deliver a digital-first, quality-focused, and fully compliant service across all channels, · Oversee the day-to-d ...