Administration Officer - Lyndhurst, United Kingdom - Forestry Commission

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £23,098
Job grade:


  • Administrative Officer
  • Pay Band 6b
    Contract type:
  • Permanent
    Business area:
  • FC
  • Forestry England
    Type of role:
  • Administration / Corporate Support
    Working pattern:
  • Flexible working, Fulltime
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • The King's House, Lyndhurst, Hampshire, SO43 7NHAbout the job

Job summary:

We are Forestry England. We are the country's largest land manager, caring for the nation's forests for people, nature and the economy. The foundation of our organisation is our world-class sustainable management of the nation's forests.


Our South England Forest District team is made up of around 160 people who deliver a diverse range of roles.

From Foresters to Volunteer Co-ordinators, we all contribute towards the management of some 46,000 hectares of land across public woods and forests, and two national parks.


Much of Forestry England's forests in the South District are of high national importance for nature conservation and wildlife, and of international importance for biodiversity.


Sustainability is at the heart of our work and in this important role, you will be part of the Recreation and Public Affairs Permissions team who process permits and licencing for events and activities ranging from scientific research to large scale charity running events.

As land managers of the nation's public forest estate, we encourage people to connect with our amazing forest landscape.

Responding to and understanding our customer's and community needs, you will build trusting relationships with activity and event organisers, ensuring events and activities adhere to habitat regulations so that wildlife can thrive.


Effective and supportive team working with colleagues across our district is key to this role, enabling activities to fit around forestry operations and conservation projects, and guiding our customers through the permission administrative process through to permit issuance.


Partnership working and delivering through other organisations will also be at the core of what you will do, enabling access opportunities and activities to the widest range of people.


For effective working in this role, the successful applicant would need to be based at The King's House in Lyndhurst for the majority of the working week initially.

Due to changing IT systems, there may be the possibility of hybrid working later in the year, this can be discussed at interview stage.


Job description:

Key Work Areas

  • Proactively and responsibly process new and renewal permits and licences with attention to detail, following relevant policies and procedures, ensuring compliance with current legislation.
  • Work closely with and build trusting relationships with team members, activity organisers, forest managers, and other partner organisations to ensure mínimal impact between licenced, recreational activities and forestry operations and conservation work.
  • Accurately and in an organised manner record licensed activities using our bespoke database and manage payment collection from permit holders, ensuring all financial data is processed correctly.
  • Play your part in a supportive and close team by producing weekly permission reports, monthly payment checks, quarterly renewals, identifying issues and contributing to new ways of working.
  • Provide advice and support to the wider district team on enquiries regarding licenced recreation activities and be adaptable to changing priorities.

Person specification:


Essential

  • Experience of working in a busy administrative environment operating within set guidelines and adhering to processes
  • Good timeliness and organisation skills with strong attention to detail
  • The ability to plan work yet be flexible to switch priorities dependent on work demands
  • Working as a proactive team member, sharing information and support

Desirable

  • Ability to understand the need to treat information confidentially in compliance with Civil Service policies and GDPR.
  • Relevant experience in working with stakeholders
  • Experience in working with conservation administration processes
  • Good understanding of and experience in processing permissions / approvals / authorisations

Behaviours:

We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Working Together
  • Making Effective Decisions
  • Delivering at Pace

Benefits:


Here at Forestry England we offer:

  • Flexible working to support a healthy work/life balance
  • 25 days holiday pa with an extra day's holiday entitlement each year over the first 5 years up to a maximum of 30 days per year, plus bank holidays and 2.5 extra days leave. (all prorata)
  • 5 extra days holiday per year, after 5 years' service
  • 3 days paid volunteering leave every year (once you have passed probation)
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