Telesales Representative - Sharpness, United Kingdom - Bennetts Cranes
3 weeks ago
Description
Reporting to:
Directors
Location:
Sharpness, Gloucestershire
Hours of Work: 9:00am - 5:00pm Monday - Friday. _Occasional overtime when required_
Salary:
Dependant on skills and experience
Main objective:
To generate new business leads, maintain contact with existing customers and manage sales database information.
Main duties:
- Following up sales quotations in a timely manner, recording and reporting progress daily.
- Identifying projectbased leads, contacting potential customers to discuss crane requirements with the aim of providing a quotation.
- Maintaining the sales quotation database and recording sales calls and information.
- Maintaining the customer contact database.
- Completing customer Prequalification Questionnaires (PQQs)
- Producing a monthly report based on quotation and telesales statistics for Board meetings.
- Working alongside the sales team to ensure we achieve a high standard of customer communication.
- Answering incoming calls, transferring or handling as appropriate.
- Any other duties as may be reasonably required to meet the needs of the business.
Qualifications / Previous experience of telesales or inbound call centre preferred
Experience:
Experience with MS Word and Excel
Attributes:
- Excellent communication skills both written and verbal.
- Good sales ability.
- The patience and ability to engage customers in conversation.
- Selfmotivated and able to work alone or as part of a team.
- Must be eligible to work in the UK
Benefits:
- Competitive salary
- Workplace pension scheme
- Private medical insurance
- Life insurance
- Ongoing workrelated training
Holidays: 20 days plus statutory Bank Holidays per year. _3 days each year to be taken during the Christmas shut-down_
Please forward your CV plus covering letter detailing why you consider you are the right person to: Tracey Pockett, Bennetts Cranes Limited, Burma Road, Sharpness, Gloucestershire GL13 9UQ
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