UX Intern - Manchester, United Kingdom - Interactive Investor
Description
KEY RESPONSIBLITIES/WHAT YOU'LL DO:
- Support ii's PR Manager and wider PR team in the creation and distribution of key pieces of calendar work
- Join the PR Manager and Head of PR in meetings with ii's fund research team, markets team, and personal finance team, to identify news stories and/or opportunities for ii to showcase its inhouse expertise to the national press
- Collaborate with the PR team on key campaigns such as financial education and shareholder democracy
- Monitor news and regulatory announcements that may be relevant to ii
- Support the PR Manager with events booking and organisation (including media events and customer webinars)
- Support PR Manager and wider team on coverage reporting, KPI reporting, and a weekly PR update that goes to Exco and Board
- Help leverage ii's great editorial content to pitch to the national media, including ii fund manager interviews which could have the potential to go viral in press and social media
- Help collate and pitch customer case studies in the press, following ii's strict in house guidelines
Requirements:
KEY RESPONSIBLITIES/WHAT YOU'LL DO:
- Create, define and guide design decisions
- Create assets such as prototypes and hifidelity designs to create amazing customer experiences
- Champion Accessibility & Inclusive Design
- Work with the UX team to execute usercentred research methods:
- Contextual inquiry and ethnographic field studies
- Oneonone interviews
- Focus groups
- Usability testing and concept testing
- Competitive assessment
- Diary studies
- Deliver both inhouse and 3rd party research workshops including set up, recruitment, moderation, data collection, analysis and debrief
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