UX Intern - Manchester, United Kingdom - Interactive Investor

Tom O´Connor

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Tom O´Connor

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Description

KEY RESPONSIBLITIES/WHAT YOU'LL DO:


  • Support ii's PR Manager and wider PR team in the creation and distribution of key pieces of calendar work
  • Join the PR Manager and Head of PR in meetings with ii's fund research team, markets team, and personal finance team, to identify news stories and/or opportunities for ii to showcase its inhouse expertise to the national press
  • Collaborate with the PR team on key campaigns such as financial education and shareholder democracy
  • Monitor news and regulatory announcements that may be relevant to ii
  • Support the PR Manager with events booking and organisation (including media events and customer webinars)
  • Support PR Manager and wider team on coverage reporting, KPI reporting, and a weekly PR update that goes to Exco and Board
  • Help leverage ii's great editorial content to pitch to the national media, including ii fund manager interviews which could have the potential to go viral in press and social media
  • Help collate and pitch customer case studies in the press, following ii's strict in house guidelines

Requirements:


KEY RESPONSIBLITIES/WHAT YOU'LL DO:


  • Create, define and guide design decisions
  • Create assets such as prototypes and hifidelity designs to create amazing customer experiences
  • Champion Accessibility & Inclusive Design
  • Work with the UX team to execute usercentred research methods:
  • Contextual inquiry and ethnographic field studies
  • Oneonone interviews
  • Focus groups
  • Usability testing and concept testing
  • Competitive assessment
  • Diary studies
  • Deliver both inhouse and 3rd party research workshops including set up, recruitment, moderation, data collection, analysis and debrief

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