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Help Desk Support - London, United Kingdom - 10Talent

10Talent

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Helpdesk Engineer - (Strong Linux Experience)

Salary:
£24-30k + Excellent Benefits

NB:
Although this is a Junior role, you MUST have strong Linux experience. You must also be comfortable working a shift rota.

This vacancy provides a great opportunity for a recent graduate or somebody with industry experience to work in a high paced technological environment.

The role is a remote one, so you will be required to work from home the majority of the time, however office cover in London is required as per the support team rota.

The right individual must be prepared to work varied shift patterns providing 24/7 coverage 7 days a week.

Some weekend working and Bank Holiday cover is required and participation in an out of hours on call rota is expected.

Responsibilities:

Troubleshoot, Replicate and Escalate partner issues using SalesForce helpdesk system.
Monitor system performance and status using Zabbix and other tools taking early actions when required to ensure maximum uptime for all services.
Knowledge of Bash scripting used for automating tasks etc.
Maintain and manage SQL databases running on Linux operating systems.
Provide end user support for all Windows OS's, CentOS, Ubuntu, Mac and Google Apps.
Efficiently deal with incidents following company processes for escalation, resolution and notification.
Manage servers in a Nutanix based Private Cloud environment, Google Cloud and AWS platforms.
Manage and configure NGINX based web servers.

Desirable:
Experience in Jenkins, Ansible,

GIT

NB:
You must have Strong Linux and Communication skills.

Job Types:
Full-time, Permanent

Salary:
£24,000.00-£30,000.00 per year

Benefits: