People Services Assistant - Manchester, United Kingdom - NCC Group

NCC Group

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

People Services Assistant

Position Overview

The HR Assistant is responsible for assisting and supporting the wider People team and NCC Group colleagues in a fast changing, busy department.

This is a generalist role and the department supports over 1,300 people across 6 countries.

Role Responsibilities

To assume the role of first point of contact for all people related queries and to manage the general inbox To be responsible for the full onboarding cycle, from the offer and contract through to the new colleagues' first day
To manage the Security Screening process for both new colleagues and renewals
To process employee administration tasks in our HR System (Workday) including job changes, terminations, benefit changes and promotions To facilitate the termination process and ensure all offboarding tasks are completed, from updating internal systems and benefit providers, to liaising with IT for the return of equipment
To be responsible for any relevant written communications for any life cycle employment changes, such as job changes, benefit changes, compensation, line management etc.
To monitor and advise managers and colleagues in relation to leave requests, including annual leave, sickness, statutory leave etc.
Manage the administration of staff benefits including pension, private medical insurance, cycle to work, childcare vouchers etc.
Support the handover of information from People Services to payroll, updating trackers and checking payments and changes have been calculated correctly.
Audit new employee information, ensuring adherence to compliance processes, and liaising with new employees to request outstanding documentation Demonstrate an understanding of general HR issues, such as disciplinary, absence etc. and be able to advise managers and colleagues, or escalate to the HR Advisory team for follow up
To support the wider HR team with annual processes, such as pay review, biannual bonus payments, performance management, employee surveys etc.

Internal Engagement Responsibilities

Liaise with all functions and departments nationally and internationally, providing information and assistance
Liaise with internal Talent Acquisition, IT teams and hiring managers to facilitate new hires
Work closely with the HR Advisory team to ensure information flow and escalations where necessary
Work in conjunction with the internal Payroll function to ensure smooth and error free payroll

Provider Engagement Responsibilities

Liaise with external benefit providers to ensure accurate records are maintained Work alongside external agencies, such as our security screening provider, to ensure SLA's are met

Essential Role Requirements

Experience in a HR Shared Services, Operations Role, or strong administration experience. Ideally with some payroll administration exposure.
Ability to use initiative and be a selfstarter Excellent time management
Attention to detail is crucial Excellent organisational abilities Good interpersonal skills
Good communication skills ability to build rapport quickly MS Office Skills
Word and Excel Responsible for adhering to all internal policy and procedures in relation to security best practice