Customer Service Advisor - Dundee
23 hours ago
Job description
Full time:
Permanent
Salary:
£26,968
Start Date: 13/04/26
Connect for good with EE. Shape the future with us where innovation meets inclusivity.
If you love people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide.
Youll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service.
Your remarkable journey starts here.Whats in it for you?
A?great?starting salary of £26,968 plus incentives.
Online GP Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
Huge?discounts of EE & BT products including your Mobile and Broadband saving you?hundreds?of?pounds?every year.Support in carving your own career path. We are passionate about developing our people and well support you in achieving the career you want.
Season Ticket?Travel Loan giving you the funds to?pay for your travel?to and from work up front, making a difference where it counts.
Volunteering days, so you can?give back?to your local community.Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, weve got a great team culture, meaningful support, and tailored training to help you build a lasting career.
Your role;
You will support and guide our customers during the setup and first weeks of service with us. Helping them when they have a complex technical or account issue, something that needs special attention . With the training we provide, you will be the expert that they need. Every interaction will deliver a brilliant, personal service.
What we stand for;
We believe in a completelypersonalenvironment, where youre treated like you want to be treated. Werecommittedto working together to build acommunitywhere everyone feels they belong. Whatever yourage,race,sexuality,disability,religionorgenderidentity, we recognise andcelebrateour differences and embracediversityat all levels. Everyone iswelcomeat EE.
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