IT Consultant - Liverpool, United Kingdom - Computeam Ltd
Description
IT Consultant, 2nd Line - Field and Desk Based Liverpool
Liverpool and surrounding areas
Computeam is a fast growing education technology provider, delivering managed IT services to over 500 school and Multi-academy Trust clients across the UK.
With 35% YoY growth over the past two years we are recognised as a world class employer by Best Companies Index.
Computeam is passionate about our mission to improve education outcomes using technology and we've been voted one of the Top 25 Small Companies to work for in the UK in the Best Companies Index for 2023 as well as Top 10 in the Technology Sector.
We're therefore looking for a driven individual who is keen to make a difference to hundreds of schools across the UK.
What do our IT Technicians and consultants do?
- Make regular visits to client schools to provide effective onsite responses to a range of IT networking and end user support requests
- Use robust and developing knowledge to support across IT services and technologies, including Microsoft, Google and Apple platforms
- Process and escalate incoming requests for support both on site and remotely via the helpdesk
- Participate in project work at client sites, with the potential for developing the direction and scope of these projects in the future
- Work closely with our expert Account Managers to provide holistic technical support and consultancy for valued clients in schools.
What skills should you have?
- Around 3 years' demonstrable experience in IT support services or consultancy
- Practical working knowledge of firewalls and HP Aruba switches in the Education or Public sectors ideally
- Windows AD, Microsoft Office 365 and Azure AD,
- MS InTune device management
- Welldeveloped network troubleshooting skills
- Knowledge of LAN & WAN technologies
- Some VMWare and Microsoft Hyper-V experience (desirable)
- Some experience in recent Microsoft Server builds
- Experience with Google Workspace For Education (desirable)
- Relevant certification in Networking (e.g., CCNA) and/or Microsoft
Why Computeam?
We have been recognised as a World Class Employee by Best Companies in 2023 and we have excellent engagement and wellbeing practices, which in turn drives an excellent service for our clients.
Our values:
Passion - truly engage with our aim and use that to provide the best service you can in your role
Purpose - make your actions purposeful and positive
People - collaborate with the team to support and develop on a peer to peer basis
Proud - demonstrate pride in the role you are doing and how this will impact better outcomes in education
Just some of our Company Benefits include:
Annual Profit Share scheme (after 12 months)
Employer Pension Contributions
Employee Assistance Plan
Laptop and Mobile Phone
Holiday entitlement starting at 22 days increasing with length of service
Additional Birthday leave and Holiday buy and sell
Volunteer leave
Company Carbon footprint offset with Ecologi
Cycle to work scheme
Salary sacrifice EV car scheme
Company events & charity fundraising opportunities
Funded professional training and access to our inhouse training platform
What are the hours and working patterns?
40 hours a week between 8am - 5.30pm
Monday - Friday
Predominantly school site visits, some work from home, visits to the regional Head Office
Computeam Pay Scale
Grade 3:
IT Consultant - Desk & Field Based, 2nd Line
£23,795 - £29,000 per annum (full time)
Mileage expenses reimbursement (own car essential and full driving licence)
Laptop and phone
Work uniform polo shirt & fleece
Job Types:
Full-time, Permanent
Salary:
£23,795.00-£29,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Health & wellbeing programme
- Paid volunteer time
- Profit sharing
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
Ability to Commute:
- Liverpool (required)
Ability to Relocate:
- Liverpool: Relocate before starting work (required)
Work Location:
In person
Reference ID:
IT Consultant - Liverpool Feb 24
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