Contract Administrator - Stratford, United Kingdom - Workerbee Recruitment Ltd
Description
We are working on behalf of a family owned Mechanical, Electrical and Plumbing sub-contractor based in the South East.Due to a recent contract award our client is now looking to recruit an FM Contract Administrator who will be responsible for providing commercial and administrative support on prestigious hard services FM account.
Duties to include:
- The raising, allocation, and completion of work orders for both reactive and PPM works.
- Daily review of work orders for those needed to be reassigned due to missing/awaiting parts.
- Communicating effectively with customers both internal and external for the capture, recording and distribution of service calls onto the system.
- Regular check with engineers to make sure they are aware of emergency jobs.
- Checking and submitting of quotations.
- Carrying out invoicing processes in line with contractual payment terms.
- Ensuring electronic and paper records, including timesheets are completed by the front line teams.
Skills and experience required:
- Proficient IT skills including MS Word, Excel and Outlook.
- Experienced in working in a fast moving, timebound environment with excellent telephone manner.
- Experienced in working in an office environment, particularly with contract and customer/client systems.
- Be a good communicator and excellent organiser to enable you to deal with customers and clients in a professional manner whilst meeting their expectations throughout the process.
- Basic commercial awareness working within SLA's and KPI's.
- Minimum of 2 years' experience of working within a FM Contract Administrator role environment is essential for this position and must be demonstrable.
On offer is a negotiable salary of between £25,000 and £30,000 pa with 5 weeks paid holiday plus Bank Holidays, a company pension scheme and Life Insurance.
Job Types:
Full-time, Permanent
Salary:
£25,000.00-£30,000.00 per year
Benefits:
- Company pension
- Life insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- FM
Work Location:
One location
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