Public Sector Team Support Administrator - London, United Kingdom - Finders International Ltd

Finders International Ltd

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

About Finders International

Finders International is a firm of professional probate genealogists that provides a comprehensive range of support services to those dealing with Estate Administration, from Solicitors, Banks, Corporate and State Trustees through to charities, professional administrators and executors.

Finders are committed to providing a no-nonsense, fast, friendly service whilst ensuring that the highest professional standards are maintained.

Job purpose

The purpose of this role is to provide administrative support to the Public Sector research department in a timely and professional manner.

Main duties and responsibilities

To provide effective and efficient administrative service, including scanning, photocopying and filing, to Case Managers and the rest of the team
To assist Case Managers with written correspondence and report preparation
To help with ordering and distributing certificates
Processing family tree requests
To assist Public Sector Team with creating distribution schedules
To undertake training and development as specified by the Line Manager
Ensure that your workstation is kept clean and tidy
Any other additional duties appropriate to the post as requested

Skills, Knowledge, Education & Experience

Essential

Good working knowledge of Microsoft Word and Excel
Attention to detail
Methodical approach
Excellent communication and interpersonal skills
Ability to work on own initiative and organise own workload
Problem solving skills and the ability to respond to sudden unexpected demands
Ability to cope under pressure
Reliable, Flexible and adaptable
Contribute to the effectiveness of the team
Autonomous working
Commitment to the principles of equality and diversity as outlined in the company's Equality Policy
Commitment to the principles of sustainability as outlined in the company's Environmental Policy and specified in its Environmental Management System.

Desirable

Experience working in an office environment
Confidence in handling phone calls from members of the public and ability to communicate with them in a courteous manner
Experience of handling and resolving customer queries and complaints

Job Types:
Full-time, Fixed term contract

Contract length: 12 months

Salary:
£24,856.00 per year

Benefits: