Support Worker - Birmingham, United Kingdom - Trident Reach

Trident Reach

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Support Worker

Complex Needs

Birmingham

REF/ 28317

Salary
- £11,700 per annum

Hours per week

Permanent

About Trident

Trident Group has over 60 years of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands.

It employs more than 750 staff and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £39m and owns assets close to £200m.

The Group includes Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance; Trident Reach, a registered care and support charity providing services (homeless, mental health, young people, older people, BME groups and domestic violence) to people in the Midlands and Trident Star a small commercial company.

Trident offers their employees learning and development opportunities and wants to invest in their development and career growth.

Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.

Trident celebrates Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group.

You can take part in our regular meetings held by the group to discuss ways that we can aid our organisation in delivering its promise to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do.

About the role

We are looking for a part-time Support Worker to work within our Homeless Services based at Helen Dixon House, Birmingham.

As a Support Worker you will be providing early and targeted support to aid the recovery and resilience of people with multiple vulnerabilities, working across a portfolio of longer term accommodation-based services intended to positively address the 'revolving door' nature of shorter term supported accommodation.

You will support a vulnerable adults customer group, with complex needs, to develop the knowledge and skills they need to better manage their lives, including accessing appropriate services, empowering them to build successful relationships within their community, improving health and well-being and increasing levels of independence as they move through a prevention pathway model.

About you
We are looking for individuals with relevant experience in providing specialist support that may and will cover a range of activities:

Excellent communication skills as well as a customer focussed approach are essential
Proven ability to work effectively with a wide variety of stakeholders, both statutory and nonstatutory
Experience of agile working across locations to support a case load of customers
A working knowledge of legislation regarding delivering support
Experience in facilitating customer involvement
IT Literate and competent with Word, Excel, Support Planning Software and database management and creation
Maintaining accurate records that capture identified outcomes and Key Performance Indicators.
Ability to manage competing priorities and work to deadline
Understand the wider strategic and legislative framework and associated outcomes
A flexible approach to working within a shift pattern environment
An empathetic nature with the passion to support vulnerable adults

Applying

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.